University Canada West is committed to the principle of employment equality. Acquired by Global University Systems (GUS), a European leader in private sector Higher Education, the University offers Bachelor of Arts, Bachelor of Commerce, Associate of Arts and Masters in Business Administration degrees both face-to-face in our downtown Vancouver campuses and online. Our degrees follow respected Canadian traditions and standards and are approved and regulated by the Ministry of Advanced Education of the Province of British Columbia.
“I realized that I love how post-secondary education can invite people to think in deeper and more complex ways about the world around them. I get to help people do so with both teaching and research,”
Dr. Kaye Hare, Assistant Professor, Department of Arts, Communications and Social Sciences
Faculty Positions
We are a teaching-intensive university, so evidence of teaching excellence is a definite asset. We support research by our faculty, insofar as it supports great teaching and intellectual development. We require all faculty to be active scholars but we also offer an escape from the “publish or perish” lifestyle forced on faculty at many universities. Applicants for faculty positions should have a related doctoral degree, or at minimum a Master’s degree, with relevant post-secondary teaching and work experience.
How to apply for a faculty position
Interested candidates should send a cover letter, curriculum vitae (CV) including evidence of teaching experience and scholarly accomplishments, cover letter clearly indicating the program and/or course(s), a sample syllabi, and teaching portfolio (if applicable) as well as the names of three references via Interfolio.
Should you have any enquires, please contact us at:
[email protected]
T. 1-877-431-6887
Faculty Position Salaries
- Sessional Faculty Positions (including UAP) – $7,319.
- Full-Time University Access Program (UAP) Positions – $77,986.
- Continuing Track Faculty Positions – $91,800-$161,160.
Staff Positions
We recognize that the spirit and energy of our support staff are key contributors to our rich learning community. Full-time and contract staff members work in a positive work environment with strong support from all of our academic faculties and administrative departments.
How to apply for a staff position
Interested candidates should send a cover letter, resumé and the names of three references to:
[email protected]
T. 1-877-431-6887
All qualified candidates are encouraged to apply; however, in accordance with Canadian Immigration requirements, Canadian citizens and permanent residents will be given priority. University Canada West is committed to the principle of employment equity.
Student Positions
UCW is committed to hiring current students for roles within the University.
How to apply for a student position
Interested candidates should send a cover letter and resumé to:
[email protected]
T. 1-877-431-6887
All qualified candidates are encouraged to apply.
University Canada West is strongly committed to equity, diversity and inclusivity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons and others who may contribute to the further diversification of ideas.
The University recognizes that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.g., parental, elder care and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, the University will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.
If you require any accommodations at any point during the application and hiring process, please include this note in your application.
At University Canada West (UCW), we acknowledge that the territories on which UCW and its campuses are situated are the traditional, ancestral and unceded territories of the xʷməθkʷəy̓ əm (Musqueam), Sḵwx̱ wú7mesh (Squamish) and Sel̓íl̓witulh/səlilwətaɬ (Tsleil-Waututh) Nations. We thank them for having cared for this land since time immemorial, honour their graciousness to the students who seek knowledge here and iterate our dedication to valuing the ongoing contributions of Indigenous peoples and communities.
Currently Available Positions:
Faculty and Instructors
University Canada West is experiencing significant growth. We are seeking passionate learner-centered sessional instructors to teach academic English preparation courses for undergraduate and graduate students that range from CLB 5 to a CLB 8.
About University Canada West
UCW is a business and technology-oriented teaching intensive university and has the fastest growing MBA program in Canada. Balanced with a BCOM degree, a BA in Business Communications, and an AA degree, UCW offers students a solid grounding in academic knowledge and skills, interactive, experiential education in business and digital literacy skills. Instructors are responsible for student-centred teaching which includes interactive, engaging activities, constructive feedback towards student learning and growth, and practical, applied assessments aligned with course and program learning outcomes.
Role responsibilities include teaching, assessing student progress through grading and providing constructive feedback, working with colleagues to develop or modify the curriculum preparing and updating course materials, working with students to improve their knowledge and career readiness skills, and maintaining currency about changes and innovations in the field of English for Academic Purposes (EAP) and related teaching implications (competencies, activities, approaches, assessments, etc.).
Specific Responsibilities
- Teach all courses, as assigned, for the full duration of scheduled instruction, including on campus, online, and/or hybrid, as needed by the department.
- Be fully prepared with a course syllabus and lesson plans for each class session, ensuring alignment with course learning outcomes.
- Maintain complete course and student records, reports, and forms.
- Communicate, meet deadlines, and seek assistance or clarification in a timely and professional manner.
- Comply with and enforce UCW policies and procedures (e.g., academic) at all times.
- Attend new faculty orientation, other training and professional development opportunities and stay current with developments in the field of instruction.
- Maintain teaching and office hours to fulfill all contracted duties and individual professional obligations.
- Participate in departmental and other special meetings.
- Assist in development or revision of course outlines, syllabi, curriculum plans, and other instructional documents and to identify, develop, preview, and acquire educational resources and materials required to meet program objectives and improve student learning and instruction.
- Assist with English language proficiency assessments, as needed.
- Assume other necessary responsibilities and additional tasks as assigned by the department Chair or other UCW leadership to meet department or University needs.
General Requirements and Competencies
- Minimum of 3 years experience teaching English for Academic Purposes (EAP) at the post-secondary level.
- Minimum Master’s degree in TESOL (Teaching English to Speakers of Other Languages) or related field (e.g., Master’s degree in Education with specialization in TESOL or master’s degree in Linguistics with specialization in TESOL); OR Master’s degree with a TESOL certification AND work experience of a minimum of 5 years teaching EAP to adults.
- Demonstrated experience employing active learning, experiential learning, and learner-centered approaches.
- Effective use of current instructional technology, tools and learning management systems (e.g., Moodle, Kahoot, Epuzzle, Socrates), and institutional databases (student information, library), and administrative and communication applications (e.g., Microsoft 365 including Outlook & Teams, Adobe Acrobat).
- Excellent organizational skills: organized, accurate, and punctual with paperwork and assigned tasks.
- Excellent interpersonal and cross-cultural communications skills: sensitivity to the needs and expectations of students, colleagues, and community groups.
- Effective presentations to small to large audiences.
- Dedication to being part of a team: ability to establish and maintain effective, civil, and respectful communication and interpersonal relations.
- Excellent problem-solving skills and critical thinking skills.
- Personal integrity, honesty, and the ability to maintain confidentiality.
Preferred:
- Professional experience in industry or business
- Knowledge and experience in course design and development
- Evidence of excellence in teaching, assessing student work and providing constructive feedback
- Teaching experience in a country where English is not the primary language of communication.
Specific Requirements & Competencies for UAP Instructors
- Effective EAP pedagogy based on recent literature on SLA theory and methodology
- Excellent oral and written communication skills necessary for effective teaching in a EAP learning environment.
Application Process
Interested applicants should submit the following materials (preferably as a single PDF file) in their application package: 1. cover letter, 2. Curriculum Vitae (CV) including evidence of teaching experience (program and/or courses) and scholarly accomplishments, 3. sample syllabus, 4. teaching portfolio (if applicable) and 5. names of three referees (professional context) to [email protected].
Posted on October 13, 2023.
#LI-DNP
Staff
Primary Purpose
Under University Canada West’s (UCW) organizational structure, the Academic Advisor provides academic advising to students, reports to the Manager of Academic Advising, and works closely with all units within UCW.
The primary purpose of the Academic Advisor position is to provide quality virtual and campus-based academic advising services to students on topics related to education planning, academic goals, and course selection.
This position is integral to the delivery of quality services to students (domestic, international, undergraduate, graduate, and online), and it requires coordination with faculty and staff across all University programs in Vancouver.
Hours of work are variable, and the position is hybrid.
Specific Responsibilities
The Academic Advisor will at various times be responsible for the following as well as other related duties, as assigned, to support the business objectives and purpose of UCW:
- Meets online and in-person with students from all programs as needed to plan for the upcoming semesters and to review/revise long-range academic program schedules.
- Assists students in planning a program consistent with their abilities, interests, and career demands.
- Identifies options for students to satisfy specific degree requirements.
- Evaluates and makes recommendations on adjustments to students’ program of study.
- Monitors academic progress of students and follows up with the students on any reports of unsatisfactory work, including, but not limited to, probation, poor attendance, and failing students; identifies current and potential needs or problem areas and refers students to appropriate campus resources for assistance.
- Maintains up-to-date profile notations for all student consultations, with a summary of course planning for the students, dates of appointments, notation of special circumstances, etc.
- Hosts virtual and in-person drop-in office hours and virtual and in-person 1-1 appointments for students.
- Proactively contacts and is available for student advisees regularly.
- Provides advice to students on academic standing and other related issues.
- Interprets and explains the university policies and procedures.
- Hosts virtual workshops related to academic advising initiatives.
- Consults with other departments on complex advising cases.
- Other duties as assigned.
Position Requirements
- Bachelor’s Degree (minimum)
- One to three years of experience in student counselling, development, post-secondary education or related field in a fast-paced environment or an equivalent combination of education and experience
- Administrative experience in a post-secondary educational setting
- Experience in office practices, customer service, and communication
- Demonstrated service-orientation and organizational skills
- A high level of ethics, discretion, tact, and diplomacy
- Adaptability and change management skills
- Attention to detail, accuracy, and precision
- Advanced oral and written abilities
- Ability to positively engage with students, faculty, and staff, and problem-solve
- Proficient in Microsoft applications
- Proficiency with Moodle or similar learning management system
- Second language abilities are an asset
Salary Range: $55,000 – 60,000 per annum
Primary Purpose
The Associate Director, Alumni Engagement Services is a key leadership role within the Alumni Engagement Services department within Student Affairs and Services at University Canada West. The primary responsibility of this role is to develop and implement strategies and programs that foster meaningful engagement between the University and its alumni community. The associate director will work closely with the director, student affairs and services to enhance alumni participation, promote lifelong connections, and support the overall alumni relations goals of University Canada West.
The Associate Director is responsible for external relationships with alumni-focused affinity and benefit programming and associated revenue. In collaboration with internal and external constituents, this role also identifies, cultivates, and stewards relationships with key alumni leaders to leverage existing alumni and institutional relationships, identification of volunteer opportunities to engage alumni, build connections to respond to alumni interests, and engage educational units, as appropriate to enhance alumni participation, promote lifelong connections, and support the overall alumni relations goals of University Canada West.
Specific Responsibilities
ALUMNI ADVISORY BOARD
As the primary contact with the Alumni Advisory Board of Directors, this position will direct the activities of the UCW Alumni Advisory Board, including:
- Primary University contact for the Alumni Advisory Board and committee volunteers.
- Lead the Alumni Advisory Board in the development and evaluation of strategic programs that enhance relationships and opportunities for alumni, students, and UCW.
- Oversee the assemblance and work of advisory board committees, and task forces/special committees as necessary.
- Support the identification, recruitment, and training of alumni directors to the Alumni Advisory Board.
ALUMNI ENGAGEMENT STRATEGY
- Oversee the development and implementation of a comprehensive alumni engagement strategy aligned with the university’s mission and goals and student affairs and services commitment.
- Oversee the development and implementation of a comprehensive plan for the identification, cultivation, engagement, and stewardship of alumni leaders and communities.
- Identify key objectives, metrics, and targets to measure success and continually evaluate the effectiveness of engagement initiatives.
- Strategize with the alumni team to propose, initiate, and create innovative, engaging, and inspirational calendar of events and programming across the department.
PROGRAM AND EVENT DEVELOPMENT
- Oversee a wide range of innovative and impactful programs and events to engage alumni. This may include homecoming, networking events, professional development workshops, mentorship programs, volunteer opportunities, and other initiatives to strengthen alumni connections.
- Responsible for the oversight of planning and execution of a wide range of alumni events produced by the alumni team that will contribute to the overall mission to engage alumni, friends, and organizations with UCW and with each other through intellectual activities that will inspire investment of time, expertise, and investment.
- In conjunction with the director, responsible for the development and implementation of affinity and alumni-focused benefits programming that advances alumni and UCW interests.
FUND DEVELOPMENT & EXTERNAL RELATIONS
- Develop, negotiate, and administer revenue-generating programs that provide additional resources for UCW to support alumni programming.
- Oversee and approve annual sponsorship program to maximize sponsorship opportunities for alumni-related events and programs.
- Act as the primary relationship manager for key external constituents, including the Alumni Advisory Board, affinity partners, professional associations, and leading alumni.
- Oversees operational plans with the academic leadership, as well as other external relations departments regarding alumni needs and program requirements and alumni roles within UCW.
VOLUNTEER MANAGEMENT
- Manage specific individual volunteer relationships identified that are strategically important to UCW and alumni.
- Provide guidance and support to lead a team of professionals who oversee the volunteer portfolio.
- Foster a sense of inclusivity, pride, and belonging within the alumni volunteer community.
MARKETING AND COMMUNICATIONS
- Collaborate with the university’s marketing and communications team to oversee the development of compelling messaging and materials that effectively communicate with alumni.
- Approve the annual comprehensive communications plan to support alumni engagement activities; manage relationships; provide advice in the conception, implementation, and execution phases of program development to advance the values and objectives of alumni activities.
- Provide oversight to various channels, including social media, newsletters, the Alumni Portal, websites, and publications to keep alumni informed and engaged.
- Oversee the development and implementation of short- and long-term strategies and targeted campaigns to maximize alumni engagement opportunities.
RELATIONSHIP BUILDING
- Oversee the identification of and is accountable to build professional connections with individual alumni and community “connectors” in strategically important academic, geographic, and affinity populations.
- Provide oversight to strategies related to recognition, acknowledgment, and stewardship for identified alumni, volunteers, and community leaders.
- Cultivate and maintain strong relationships with UCW alumni.
- Establish rapport with key alumni communities and community partners to identify opportunities for collaboration and support.
- Participate in professional organizations and remain current on new initiatives in alumni relations practices, competing environments, and related and affiliated business environments.
- Stay current with the political, economic, social, and educational trends that influence the effective implementation of the alumni engagement strategies at UCW.
DATA ANALYSIS AND REPORTING
- Oversee alumni data analysis and reporting to support institutional goals and ensure that alumni data is safeguarded.
- Utilize alumni database and analytics tools to track engagement metrics, analyze trends, and generate reports.
- Provide regular updates to senior management on the progress of alumni engagement initiatives and make data-driven recommendations for improvement.
- Accountable for working with sensitive information and ability to maintain strict confidentiality.
COLLABORATION AND TEAM MANAGEMENT
- Oversees the performance and development of direct reports and volunteers.
- Provides direction, establishes employee development programs and coaching/mentoring practices that promote individual and team competence, productivity, safety and customer-focused solutions. Regular performance reviews are established and maintained. Probationary and annual performance reviews are scheduled and conducted in conjunction with the director.
- Provide leadership and supervision to a team of alumni relations professionals, setting clear goals, providing feedback, and fostering a positive work environment.
- Collaborate with other student affairs and services, university departments, such as Career and Development Centre, experiential learning team, admissions, and the Registrar, to ensure a cohesive approach to alumni engagement.
ADMINISTRATION AND FINANCE
- Seek input from the alumni team and is responsible for the development and administration of the annual budgets and reviews with the director of student affairs and services and ensures the necessary financial records are maintained for approval of the director.
- Oversee team practices relating to all compliance regulations and requirements with privacy guidelines and governing legislation.
- Lead the development of alumni-related policies and departmental processes in for approval.
- Ensure the quality assurance processes are in place for programs, events, benefits, and services.
- Create and promote a positive working environment for the alumni team.
- Oversee the human resources planning for the department, ensuring that the staff complement meets the goals and objectives of the department.
- Ensure reasonable accuracy, integrity, and growth of the alumni database.
- Negotiate agreements, in conjunction with purchasing services, and oversee all alumni contracts and related revenues from a variety of affinity and member benefit program partnerships.
Perform other duties as assigned by the Director of Student Affairs and Services.
Position Requirements
Competencies:
- Excellent interpersonal and communication skills, with the ability to build relationships and engage diverse audiences effectively.
- Proven project management skills, including the ability to plan, implement, and evaluate initiatives within established budget and time constraints.
- Proficiency in using alumni databases, CRM systems, and data analysis tools.
- Demonstrated leadership abilities, including team management and the ability to collaborate with multiple constituent groups.
- Flexibility to work evenings and weekends as required for alumni events and activities.
- Knowledge of the Canadian higher education landscape and familiarity with the university’s alumni base is an asset.
- Ability to maintain a high degree of confidentiality.
- Competent in working with computer-based record systems, using word processing and database applications, conducting basic research, and statistical data analysis with the ability to present this information to multiple constituent groups.
- Proven ability to ensure inclusivity and to develop and cultivate relationships with students, faculty, staff, and members of the external community.
- Demonstrated accuracy and attention to detail, especially when working under pressure to meet deadlines.
- Demonstrated ability to identify and successfully solicit sponsor and affinity prospects and volunteers for sponsorship or service and program activities.
Education and Experience:
- Successful completion of a bachelor’s degree (Master’s degree preferred) in a relevant field such as communications, marketing, or higher education administration.
- Several years of experience in alumni relations, sponsorship, or a related field, with demonstrated success in alumni engagement and volunteer management.
- Strong understanding of higher education, alumni relations best practices, and trends in alumni engagement.
- Candidate must be comfortable with MBA alumni volunteers and sponsors, possess strong event planning, analytical, international, strategic thinking, and project management skills.
- Knowledge of Graduway would be an asset.
- Required technical skills include proficiency with alumni databases, and PC standard applications including Microsoft Word, Excel, Publisher and PowerPoint.
- Alumni relations experience in a university or a professional school is strongly preferred.
- Experience working with an alumni population in various life stages is preferred.
Salary Range: $100,000-$120,000 per annum
Posted on December 8, 2023.
Primary Purpose
The Career Advisor at University Canada West works within the Career Development Centre/CDC to support educating students in becoming responsible and productive members of society through engaging students in diverse career development programs to prepare their career readiness. The incumbent offers consultation on career planning, academic (and non-academic) job searching, advanced résumé and cover letter writing best practice methods, hiring trends and resources, both via in-person or online 1:1 appointment. The incumbent also encourages and connects students to experiential learning opportunities, provides resources and assistance in all aspects of the career development and job search processes, and is responsible for developing materials and the facilitation of career-related workshops, info sessions and career networking events.
Specific Responsibilities
- Meet and advise students during office hours and as needed, providing:
- Guide students to navigate career direction and focus
- Help with cover letter/resume writing
- Provide job search support with approaches, methods, and strategies of how to find career and job opportunities, finding and using job search resources
- Assist in developing LinkedIn and other Social Media profiles to strengthen self-branding
- Conduct interview practice / mock interviews
- Review of job postings to advise students on the identification of transferable skills and their existing competencies to help them develop the ones required.
- Facilitate understanding of Canadian workplace cultural norms and expectations
- Promote CDC career development programs and services to students, faculty, staff, administrators and the public.
- Introduce career services to new students at Orientation, in classrooms and throughout the campus using class visits, social media, websites and other channels.
- Provide consultation to students on course skill sets for workplace applicability
- Prepare/create materials for 1:1 career appointments, workshop sessions and career network events
- Assist students in creating career action plans to ensure that students’ career development needs are being addressed.
- Collaborate with Faculty to map Learning Outcomes for career and professional development
Position Requirements
- Bachelor’s degree in education, psychology, or business administration with a focus on human resources management. Master’s Degree preferred
- Certified Career Development Professional from an accredited institution or equivalent level of experience and education
- Membership in a professional counselling organization
- Minimum of 1 year work experience in Career Advising / Services, preferably within a post-secondary, international educational setting
- Ability to interact with corporate recruiters and facilitate their recruitment events.
- Understanding of industry interview and screening processes and skilled in advising students of industry interview and screening techniques.
- Knowledge of industry and job market trends to guide students in their career targeting.
- Strong proficiency in English, superior oral, and written communication skills
- Detail-oriented with the ability to meet deadlines
- Self-starter, with a strong ability to take initiative and complete tasks as assigned
- Can initiate tasks/projects confidently, independently, and competently
- Strong ability to communicate easily and fluidly through technology and social media
- Works well in a high-performance team setting and fast-paced work environment
- Demonstrated leadership and public speaking abilities
- Strong familiarity with Microsoft Office
- Excellent time – and task management skills
We greatly appreciate your time and efforts in applying for the position at UCW, however, please note only successful candidates will be contacted.
Posted on January 22, 2024.
Primary Purpose
The Contracts Specialist will be responsible for managing all aspects of the contract lifecycle, from drafting and negotiation to execution and administration. This role requires a legal background, a strong understanding of contract law, excellent communication skills, and the ability to collaborate with various stakeholders. The Contracts Specialist will work closely with legal, procurement, and other relevant departments to ensure that contracts align with organizational objectives and comply with applicable laws and regulations.
Specific Responsibilities
Contract Drafting and Review:
- Draft, review, negotiate, and approve a variety of contracts, including but not limited to supplier agreements, licensing programs, lease agreements, service contracts, MOUs, and confidentiality agreements as they relate to the acquisition of goods and services ensuring compliance with company policies, regulatory bodies and applicable laws.
- Ensure that contracts accurately reflect the terms and conditions agreed upon by all parties involved.
- Collaborate with legal counsel to address complex legal issues and ensure compliance with relevant laws and regulations.
- Draft tender documents and manage the tendering process for RFQs (Request for Quotation) and RFPs (Request for Proposal).
Contract Management:
- Develop and maintain a comprehensive contract management system to track key milestones, deadlines, deliverables and obligations.
- Monitor contract performance and compliance and initiate necessary actions to address deviations from agreed-upon terms.
- Maintain a centralized repository for all contracts and related documents ensuring all amendments, and renewals are processed in a timely manner.
- Generate regular reports on contract status, performance, and compliance metrics.
Stakeholder Collaboration:
- Work closely with internal stakeholders, including legal, procurement, finance, and project management teams, student affairs, academics, operations etc. to understand their contract needs and requirements and facilitate efficiencies.
- Collaborate with external parties mainly suppliers to negotiate the best value and favorable terms and conditions.
Risk Management:
- Identify and assess potential risks associated with contracts and propose strategies to mitigate these risks.
- Provide guidance on risk allocation and develop contingency plans for potential contract disputes.
Compliance:
- Stay informed about changes in relevant laws and regulations that may impact contract terms and conditions.
- Ensure that contracts adhere to company policies and comply with legal and regulatory requirements.
Any other duties as assigned.
Position Requirements
Competencies:
- Solid background in legal principles related to contracts and procurement in a corporate setting.
- Excellent negotiation and communication skills.
- Detail-oriented with strong organizational and time-management abilities.
- Ability to work independently and collaboratively with a team in a fast-paced environment.
- Familiarity with contract management software is preferred.
- Strong understanding of contract law, legal terminology, and contract drafting.
Education and Experience:
- Bachelor’s degree in Law, Business, or a related field. An advanced degree is a plus.
- Minimum 5+ years of experience in corporate law required.
- Proven experience as a Contracts Specialist or in a similar role, experience in the Education sector highly desired.
Professional Certifications (desirables and an added advantage):
- Certified Commercial Contracts Manager (CCCM)
- Certified Federal Contracts Manager (CFCM)
- Certified Professional Contracts Manager (CPCM)d Qualifications
Posted on January 17, 2024.
Primary Purpose
We are seeking a dynamic and versatile Content Strategist and Writer under the Office of the President. They should possess a unique blend of expertise in social sciences, communications, journalism and critical theory. This individual will play a pivotal role in crafting engaging, thought-provoking and positive content for our organization.
Specific Responsibilities
Content Strategy: Develop and execute the President’s content strategies to align with our University goals, target audience and brand identity. Create content that resonates with a diverse audience.
Content Creation: Write high-quality articles, op-eds, executive reports and other forms of content that showcase your exceptional authoring skills. Produce well-researched, insightful, and impactful content that can drive engagement and contribute to our thought leadership in the industry.
Research and Analysis: Utilize your background to conduct in-depth research on relevant topics, analyze data and interpret findings to support the creation of data-driven content. Apply critical thinking and philosophical concepts to provide unique perspectives. Conduct research and prepare briefings on key topics as requested by the UCW President.
Journalism: Gather information through interviews, investigative research and other methods. Create compelling stories and reports that captivate our audience and provide in-depth insights.
Content Promotion: Collaborate with the marketing team to promote content across various channels, including social media and email marketing. Develop content marketing strategies that increase visibility and reach.
Editorial Work: Ensure content adheres to our brand’s style and tone guidelines. Edit and proofread content to maintain high standards of quality, grammar and coherence.
Thought Leadership: Contribute to the development of thought leadership content that reflects a deep understanding of social sciences, business and philosophy, pushing the boundaries of conventional thinking.
OTHER RESPONSIBILITIES:
Writing and positive content creation for the Office of the President, including but not limited to:
- President’s messages for handbooks, newsletters, websites, etc.
- Public reports
- Public communications such as articles and op-eds for the media
- Speeches and other speaking notes for public podium appearances
- Internal and external memoranda and correspondence
- Support and content creation for leadership team members on correspondence and other communication
Position Requirements
To be successful in the Content Strategist and Writer position, an individual must possess and be committed to developing, maintaining and demonstrating the following:
- Bachelor’s or higher degree in a relevant field, such as social sciences, communications, journalism, or philosophy.
- Proven experience in content creation, journalism, or related roles, with a strong portfolio showcasing your writing and authoring skills.
- Exceptional research, critical thinking, analytical and linguistic abilities, informed by a background in social sciences, philosophy and business.
- Strong knowledge of content marketing and digital promotion.
- Excellent communication and interpersonal skills.
- Creative mindset and the ability to think outside the box.
- Adaptability and a willingness to learn and grow in a dynamic work environment.
- Strong attention to detail and commitment to producing error-free content.
- A passion for conveying complex ideas in a clear and accessible manner.
- Proficiency with Microsoft Office and creative presentation tools is a must.
Salary Range: $70,000 – 80,000 per annum
We greatly appreciate your time and efforts in applying for the position at UCW; however, please note that due to the high volume of applications only successful candidates will be contacted.
Posted on February 26, 2024.
Primary Purpose
The Marketing Merchandiser plays a pivotal role in supporting our university’s brand by ensuring a well-curated and efficiently managed range of merchandise available both online and at our in-person store. This role encompasses a blend of inventory management, ordering, and operational duties aimed at providing a seamless shopping experience for our community.
Specific Responsibilities
- Manage and maintain accurate inventory levels to prevent overstocking or shortages, ensuring optimal availability of merchandise
- Place timely orders for merchandise based on historical sales data, current market trends, and inventory levels
- Operate and oversee the day-to-day functioning of the in-person university store and the online store platform, ensuring operational excellence
- Develop and implement visual merchandising standards to optimize product visibility and sales, both in-store and online
- Analyze sales and customer feedback to identify popular items and potential new merchandise opportunities
- Coordinate with suppliers and vendors to ensure timely delivery, quality compliance, and advantageous terms for merchandise procurement
- Collaborate with the marketing team to promote merchandise through various marketing channels, enhancing brand recognition and revenue generation
- Handle customer inquiries, concerns, and returns in a professional and efficient manner, ensuring high levels of customer satisfaction
- Monitor and report on key metrics such as sales trends, inventory turnover, and customer engagement, providing insights for informed decision-making
- Foster a positive shopping environment through exceptional store maintenance, customer service, and staff supervision
- Contribute to the development and execution of seasonal and promotional events and campaigns
- Assist in the preparation and adherence to the merchandise budget, identifying cost-saving opportunities and providing financial reports as required
- Keep up-to-date of the latest retail trends, technologies, and best practices, implementing new processes to enhance operational efficiency and customer satisfaction
- Assist in the creation and dissemination of engaging social media content to promote the university’s merchandise, special offers, and in-store/online events, in collaboration with the social media team
- Facilitate the procurement of custom merchandise for various university departments, ensuring adherence to brand guidelines, budget constraints, and delivery timelines
- Perform other related duties as assigned to support the overall goals of the university and the department
Position Requirements:
Competencies:
- Strong organizational, multitasking, and problem-solving skills
- Excellent communication and interpersonal skills, with a customer-centric approach
- Ability to work flexibly in a fast-paced retail environment, including weekends and holidays as required
- Proficient in retail management software, Microsoft Office Suite, and e-commerce platforms
Education and Experience:
- Bachelor’s degree in Business, Marketing, Retail Management or a related field
- Proven experience in retail merchandising, online sales platforms, and inventory management
Salary: $45,000 – $48,000 per annum
Posted on March 13, 2024.
Primary Purpose
University Canada West (UCW) is actively seeking a professional for the position of Program Manager – MBA Games, Academic Department. As a pivotal role within the Academic department, the incumbent will support the Head of the Program.
UCW’s MBA Games program is a highly competitive program that trains the participants to be the best in all competitions they participate. Since its inception in 2022, UCW’s BC and National MBA Games Team has won both competitions. The team currently holds more than 11 trophies in these competitions. As the winner of both the BC and National MBA Games, UCW will host the BC MBA Games in 2024 and the National MBA Games in 2025.
Specific Requirements
- Support the Head of the Program in preparing a team to participate and/or host various competitions (but not limited to) such as BC MBA Games, National MBA Games, & John Molson Case Competition.
- Assist recruitment, budget management, project management, training and overall management of the teams participating in various competitions.
- Develop ideas of to evolve the program in line with the type of competition, applications from UCW’s MBA Program, and institution goals in such competitions.
- Track key performance indicators in line with the programs and the University’s mission, vision mandate and vision of the program.
- Create processes to enable cross-department collaboration to enable successful participation in various competitions.
- Manage and track various information sent to all stakeholders such as senior management of the university, working committees, sponsors, and participating schools.
- Support logistics and overall project management of the program.
- Troubleshoot team member concerns and challenges to enable successful participation.
- Other projects/duties as assigned.
Position Requirements
Competencies:
- Strong written and verbal communication
- Experience in participating in or hosting the BC and/or National MBA Games
- In-depth understanding of the BC and National MBA Games
Education and Experience:
- Minimum Bachelor’s Degree
- Basic training in office practices, customer service, and communication
- Project Management Experience of at least 2 years
- Strong proficiency in MS Office 365 and other Project Management tools
We greatly appreciate your time and efforts in applying for the position at UCW, however, please note only successful candidates will be contacted.
Salary range: $60,000 – 70,000 per annum
Posted on March 08, 2024.
Primary Purpose
The primary purpose of the Public Relations Assistant position is to provide PR support for University Canada West.
The Public Relations Assistant should be creative and focused, with excellent communication skills and a passion for PR with experience or training in media relations, copywriting, and editing.
General Description
Under general supervision, the Public Relations Assistant will help oversee PR initiatives for the University. The Public Relations Assistant will assist in executing public relations initiatives as required and will assist with other PR department duties as assigned by the Public Relations Manager.
Specific Responsibilities
The Public Relations Assistant at various times will be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the University:
- Write and edit press releases and crafting media pitches as needed
- Assist with proofreading and writing copy for ads and marketing materials
- Monitor media (mainstream, social media, blogs/forums) for mentions of UCW
- Assist with executing PR initiatives such as events, sponsorships, and offline advertising
- Liaise with faculty experts to help fulfill media requests
- Stay up to date on industry trends and make recommendations for adjustments to PR strategies and practices
- Other related duties as assigned to support the business objectives and purpose of the University
Position Requirements
Competencies:
To be successful in the Public Relations Assistant position, individuals must be committed to developing, maintaining and demonstrating the following:
- Good working knowledge of PR concepts and best practices
- Excellent copywriting and editing skills
- Keen eye for detail and ability to spot errors and inaccuracies
- Ability to juggle and prioritize multiple projects at once and complete by stated deadlines
- Working knowledge of Microsoft Office, including Word, Excel and Outlook
- Ability to complete work in a timely manner with accuracy and attention to detail
- Ability to work independently with minimum supervision
- Good judgment and ability to prioritize assignments
- Ability to work under pressure and maintain a calm focus during hectic periods
- General understanding of the programs and services provided by the University
- Ability to exhibit a professional attitude and image with a commitment to quality service
Education and Experience:
- Diploma or degree in public relations, communications, marketing or a related field
- Able to interpret information and conduct research, if needed
- Proficient in Microsoft Office and word processing
- Strong communication, teamwork, and presentation skills
- Good organizational and time-management skills
Salary Range: $46,000 – $50,000 per annum
Primary Purpose
The Senior Executive Assistant will provide operational and administrative support services to the President and will manage and coordinate projects and activities across the university. The role-holder will be expected to work with a high degree of independence and initiative, but also work closely with the executive team. The incumbent will be highly organized, proactive, and able to prioritize competing demands while maintaining a positive and professional demeanor.
Specific Responsibilities
Executive Assistant responsibilities:
- Responsible for the day-to-day executive administrative support to the President
- Provide a well-organized, efficient, and professional front-line image with internal and external clients
- Responsible for calendar management and scheduling of varying complexity; coordinate and prioritize meetings in-person and across multiple time zones using a variety of online meeting platforms
- Compile background briefing materials for meetings, conferences, appointments, or interviews and take and distribute meeting minutes where applicable
- Clerk bi-weekly Executive Team Meetings
- Handle confidential information and sensitive matters with discretion and professionalism
- Compose and edit a variety of documents and e-mails, including highly confidential correspondence, memos, presentations, MOUs, contracts, and proposals
- Point of contact between the President and stakeholders, as well as manage and develop the President’s network by identifying and approaching prospective contacts
- Handle travel arrangements, including flights, hotels, and ground transportation
- Prepare and process expense claims on behalf of the President
- Organize and support visits from various delegates concerning the university’s business needs
- Assist with the President’s preparation for all virtual speaking and social events, correspond with external/internal stakeholders, and work with the internal team on the coordination of PPTs and speeches
- Participate in ad-hoc event committees and assist with preparations as required
- Monitor and process e-mails, mails, and other correspondences to and from the President as required
- Assist with presentations and other projects as needed
- Manage confidential information with discretion
- Maintain a well-organized filing and backup system
- Liaise with other departments and external stakeholders as required
Project Management responsibilities:
- Conducting high-level research and take on special projects to support the organization and overall business needs
- Creating and maintaining a comprehensive project plan that outlines all the tasks, resources, timelines, and deliverables for the project
- Defining and identifying project goals and objectives, communicating clear outlines to internal/external stakeholders
- Plan, execute, and finalize projects according to strict deadlines and within budget.
- Develop and maintain project timelines and budgets
- Ensuring project operations are running smoothly and efficiently, monitoring progress and the allocation of resources, adjusting as needed
- Monitoring quality control and ensuring that projects are executed to the highest standard.
- Assess the project’s progress by using metrics and key performance indicators (KPIs), analyze and action areas for improvements
- Manage project risks and issues, and develop contingency plans as required
- Prepare and present project status reports to stakeholders
- Conduct post-project evaluations and identify opportunities for improvement in future projects
- Occasional travel may be required for business-related operations as directed by the President
Position Requirements
Competencies:
- Track record of supporting senior executives in the same or similar function
- Research skills
- Report writing skills
- Excellent presentation skills – online and in-person
- Strong organization skills and attention to detail
- Effective leadership and management skills
- Excellent strategic thinking
- Excellent communication and interpersonal skills
- Proven ability to manage multiple projects simultaneously
- Strong ability to problem-solve
- Ability to manage time in an efficient and effective manner
- Proficient in Microsoft Office
Education and Experience:
- Bachelor’s degree in Business Administration, Project Management, or equivalent experience
- Minimum 3-5 years of experience in a project management role
- Minimum 3-5 years of experience in administration, with expertise in executive-level support preferred
Salary range: $80,000 – $100,000 per annum
We greatly appreciate your time and efforts in applying for the position at UCW, however, please note only successful candidates will be contacted.
Posted on February 2, 2024.
Primary Purpose
The Student Success Analyst is a key member of the Student Affairs & Services planning team to oversee and implement multiple research projects and initiatives supporting undergraduate and graduate student success.
The analyst regularly communicates those research results via presentations and written/visual reports to stakeholders across campus, including leadership, administration, and staff in multiple areas, including Student Affairs & Services, Academic Affairs, Faculty, and Registrar’s Office. The analyst focuses on providing actionable information to stakeholders across campus, developing analysis with a focus on providing actionable information on student success initiatives, high-impact activities, best practices, and understanding of the student body to stakeholders. This position requires excellent communication skills to provide appropriate interpretation and analysis of results for multiple stakeholders and partners.
The analyst collaborates closely with Institutional Accountability and the Registrar’s Office to ensure data integrity, including data preparation and transformation, writing queries, conducting analyses using descriptive and inferential statistical methods, and preparation of reports.
Specific Responsibilities
To be successful in the Student Success Analyst position, an individual must be committed to developing, maintaining and demonstrating the following:
- Analyze, recommend, and report on university metrics (e.g., retention, placement, graduation rates, engagement, student learning, service streamlining, and learning pathways) for administrative decision-making and strategic planning, often on short timelines.
- Proactively identify opportunities and manage research projects that contribute to data-informed decision-making to support student success across campus.
- Interpret findings and make recommendations on interventions to improve time to degree, persistence, and other student success metrics.
- Leverage student success technology tools to perform research about our student population and provide training support to other campus stakeholders in tool use.
- Exercise considerable independence in developing problem-solving methodologies or strategies and evaluating criteria based on recent trends in student success research.
- Provide analytical and research support for the development and assessment of student success initiatives.
- Perform institutional research, predictive analysis, and reporting on student-success-related topics such as student retention, student learning and institutional outcomes, and student thriving.
- Partner closely with Institutional Accountability to represent student success goals in building routine reports for the campus community, conducting research such as campus-wide surveys and focus groups, and other projects.
- Represent student success goals and objectives to collaborate with Institutional Accountability on projects such as creating scoring models and reports identifying key performance indicators that can be used to track and/or predict student outcomes using advanced statistical techniques.
- Liaise with the Registrar’s Office and IT to extract data, build reports, and ensure consistent data preparation and analysis.
- Assist in transitioning the existing university expertise in modelling and research for undergraduate retention to graduate student persistence, modifying and extending data collection and analysis as appropriate.
- Use statistical software to analyze data from a variety of sources. Keep current on knowledge of statistical software.
- Review current literature in the field of student success; identify opportunities for additional research and share best practices with student success team and other campus partners
- Identify innovative data sources. Gather and organize qualitative and quantitative data. Given an assignment, determine the best method to collect and compile data, and provide analysis.
- Maintain repositories of data and libraries of frequently used information in anticipation of projects that will be conducted under very short timelines.
- Follow the university’s policies and best practices in data collection and management.
- Oversee updating of critical data related to student success in university systems.
- Administer surveys to students and advisors in the institutional survey tool and convert survey results into visualizations or concise summaries
- Conduct focus groups and other research projects to support student success goals.
- Partner with other analysts across campus to support student enrollment data collection, reporting and outreach in alignment with registration cycles each quarter and academic term.
- Information dissemination, reporting, and communication.
- Organize and report research results clearly and effectively in narrative, tabular, graphical, and oral modes, using software such as Tableau or Microsoft Power BI. Design the format and layout of data and reports, charts, tables, and other related documents and graphics in accordance with office graphic design standards.
- Work closely with the Director of Student Affairs & Services to communicate research findings to faculty and staff.
- Prepare and present presentations to a broad array of audiences.
- Develop succinct and user-friendly research briefs intended for a general audience.
- Participate and co-lead student surveys and research-related committees as needed.
- Communicate methodologies and timelines with school liaisons and coordinate follow-up with administrators regarding cyclical reports (e.g., annual reports, board reports, retention reports, campus-wide survey administration, outreach reports, and summary reports for committees such as Academic Planning).
* This job description outlines the key responsibilities for the role and is not meant to be exhaustive. Other responsibilities and tasks may be assigned or may naturally become a part of this role over time.
Position Requirements:
Competencies:
- Ability to develop metrics, measurements, templates, and tools for continual improvement tracking and monitoring of key indicators for areas of responsibility that facilitate the process of research within a culture of data-informed decision-making.
- Willingness to learn tools and technologies to support data analysis and visualization.
- Demonstrated attention to detail.
- Ability to work independently and manage projects under tight timelines.
- Ability to adjust work projects as priorities evolve.
Education and Experience:
- Statistical experience in the social sciences or education.
- Demonstrated experience in survey designs.
- Bachelor’s degree minimum.
- Two years of professional experience in data analysis and/or visualization.
- Intermediate knowledge of Excel (including but not limited to VLOOKUP, pivot tables, calculations, basic visualizations, power pivot, and power query).
- Basic knowledge of statistical concepts and applications.
- Experience using data visualization tools such as Tableau or Power BI.
Preferred Qualifications:
- Master’s degree.
- Experience conducting applied social/educational research and/or assessment projects.
- 3-5 years of progressively responsible professional full-time experience in higher education or a non-profit organization.
- Experience with data visualization tools and additional knowledge of scripting languages like R, Python, and SQL.
Salary Range: $60,000 – 70,000 per annum
To apply for this role, please submit your resume and cover letter in one PDF file.
We greatly appreciate your time and efforts in applying for the position at UCW, however, please note only successful candidates will be contacted.
Posted on March 28, 2024.
Primary Purpose
The purpose of the Student Success Facilitator position is to support and develop services that meet the needs of students in achieving success in their education experience at University Canada West. As an advocate and provider of student services that will support student success, the Student Success Facilitator leads and is responsible for creating, planning, developing, implementing and evaluating programs & events within the Student Affairs department, that will support students to success and achieve their goals. This position works collaboratively with other members of the Student Affairs team and other University departments.
Specific Responsibilities
- Provide guidance, support, and advice on a range of issues, including, but not limited to course registration process, degree pathways, university policies and procedures and other information as required to students in person, online and by telephone.
- Responsible for the coordination and operational aspects of Student Affairs programs and services. Key responsibilities include supervising and evaluating, organizing, and planning events, facilitating training, scheduling resources, presenting, developing marketing and promotional materials, liaising with students, student employees, campus partners, evaluating and reporting on program outcomes and success.
- Provide support and administer Student Affairs regular and special projects i.e., New Student Orientation Week and student life activities which require assisting with the preparation, coordination, and implementation; supervision of student employees and volunteers, liaising with other departments as required, presenting information sessions and/or workshops, and assist with the project outcome and deliverables.
- Monitor and maintain accurate data within the various computer and information systems related to student affairs programs and services within the portfolio, such as the co-curricular record database, volunteer database, customer relations management, and student information system.
- Supervise volunteers as part of student development and leadership programs.
- Liaise with student groups related to Student Affairs and services.
- Follow best practices and maintain ongoing professional development with relevant research and trends in student affairs and services.
- Participate in establishing goals and objectives for the department that support student success.
Primary Responsibilities:
- Perform logistic and administrative support functions for Student Life, including, but not limited to preparing presentation materials, attendance reports, satisfaction reports, and additional data management-related tasks;
- Provides information and assistance to Student Life related events, workshops, and operations;
- Assist Student Life in UCW-related events per term including New Student Orientation (NSO) week, online and on-campus;
- Support in the promotion of UCW-related events on campus and online;
- Organize resources, equipment, and facilities for UCW events, activities, and New Student Orientation (NSO) week, online and on-campus;
- Assist in planning appreciation events for volunteers;
- Be the first point of contact for student volunteers during UCW-related events and New Student Orientation (NSO) week.
Secondary Responsibilities:
- Attend meetings and work in collaboration with student programs and/or committees on student-related activities and events on and off campus.
- Facilitate, promote, and communicate with staff and external services regarding UCW-related programs, meetings, and events.
- Represent the Student Affairs department at other events such as recruitment events, and university events as needed.
- Assist the Manager, Student Affairs and other duties as required.
Position Requirements:
To be successful in the Student Success Facilitator position, an individual must possess, and be committed to developing, maintaining, and demonstrating the following:
Education and experience:
- Baccalaureate degree from a recognized post-secondary institution
- Experience in student life programming in post-secondary educational environment
Competencies:
- Knowledge of policies and procedures governing student affairs and services within a post-secondary and preferably University environment.
- Demonstrated experience in service-oriented focus.
- Preferred knowledge in student development literature, best practices, and professional standards.
- Preferred experience in providing diverse peer-based services, and implementation and development of peer mentoring.
- Knowledge and experience in clerical and office administration, including database applications, e-mail, basic and wider use of Microsoft Office 365, and internet research techniques.
- Developed interpersonal skills, excellent verbal, and written communication skills, which ensure clarity of thought and understanding.
- Ability to develop and recommend business practices, in support of policies and procedures.
- Excellent organizational skills in the management of competing priority tasks working with minimal supervision.
- Accuracy and high level of attention to detail.
- Ability to effectively communicate accurate information in one-on-one and diverse group situations, in both formal and informal settings.
- Ability to establish and maintain effective working relationships with a diverse group of employees, students, and the public, and to exercise good judgment, tact, and diplomacy when interacting with students who may require support with their mental or physical health, social, economic, or other barriers to success.
- Excellent customer service skills in addressing user complaints, suggestions, and resolving conflicts, ensuring that a high level of service, is maintained.
- Capable of adapting to changing priorities and developments within the department, University, and post-secondary sector.
- Ability to maintain confidentiality and also administer the privacy and freedom of information (FOIPOP) regulations, and deal with sensitive issues with tact and diplomacy.
Salary Range: $50,000 – $60,000 per annum
Posted on January 05, 2023.
Primary Purpose
Reporting to the Student Life Coordinator, the Program Assistant will provide program planning, coordination, and administrative support for all student affairs and student services-related programs.
This role will require liaising with staff, faculty, and students. The assistant will provide a high level of confidential administrative support related to the Student Affairs office and the Director in the development, implementation, and administration of the University’s programming to meet the unique and specific needs of our diverse student population.
The Program Assistant will support the increase of program awareness and the capacity of students, staff, and faculty to address diversity, services, and support on all campuses.
Specific Responsibilities
The Assistant is responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the University:
- Initiate and facilitate communication between the university and students.
- Assist with the transition into the university by contacting, providing guidance, and support to new students per term on a weekly basis.
- Provide confidential administrative support for a range of programming and project implementation.
- Be a point of contact to handle all student inquiries in person, by phone, or by email.
- Provide administrative support to the Student Affairs department and the team by providing services, scheduling appointments, and meetings, recording, and preparing correspondence, reports, and documents as requested.
- Assist student development and learning by determining who can best provide the information needed by students, providing basic and initial assistance to students for navigating different programs, departments, policies, and support services.
- Establish and maintain organized and efficient files and records for students and Student Affairs department; gather, enter, and/or update data to maintain records, files, and databases, as appropriate. Responsible for the administration, security, confidentiality, and retention of office files.
- Liaise with other university departments and/or external departments.
- Research, liaise, and prepare information as requested to help with program delivery, resources, and information.
- Assist with the program planning and implementation for the department, including but not limited to Career readiness, Volunteer, and Peer2Peer programs.
- Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
- Support the Student Affairs Office with other projects/duties as assigned.
Primary Requirements
To be successful in the Student Success Program Assistant position, an individual must possess, and be committed to developing, maintaining, and demonstrating the following:
Competencies:
- Able to provide respectful, tactful, fair, and efficient service to a culturally diverse group of clients including students, staff, faculty, and other affiliates
- Proven service-oriented focus
- General knowledge of university policies or processes
- Organization: efficient, effective, dependable time management skills
- Attention to detail and accuracy
- Evidence of advanced English skills with written skills at a formal university level
- Ability to positively engage with students, faculty, and staff, and constructively problem-solve
- Proven ability to work independently and in a team
- Adaptability and change management skills
- Advanced computer skills (MS Office proficiency)
Education and Experience:
- Minimum Bachelor’s Degree
- Basic training in office practices, customer service, and communication
- One or three years experience in education or a related field in a fast-paced environment or an equivalent combination of education and experience
- Proficient in Microsoft applications
Posted on February 02, 2024.
Primary Purpose
The Talent Acquisition Specialist will be at the forefront of our talent acquisition efforts. The incumbent will collaborate with the team to execute recruitment strategies that align with the University’s organizational goals, enhance diversity and inclusion, and reinforce the University’s employer brand. The Talent Acquisition Specialist plays an active role in ensuring vacancies are filled with top talents, proactively implement initiatives, contribute insights and recommendations to optimize recruitment processes. The Specialist will uphold the highest standards of professionalism and ethical recruitment practices, ensuring positive experience for stakeholders involved throughout the recruitment journey.
Specific Responsibilities
- Perform full-cycle recruitment activities, emphasizing sourcing and identifying top talent from diverse backgrounds.
- Lead and facilitate intake meetings with key stakeholders to thoroughly understand hiring needs, team dynamics, and organizational goals.
- Implement and refine structured processes for interviews, candidate assessments, and job offer success rates, fostering efficiency and a positive candidate experience.
- Develop and maintain a talent pipeline for critical positions, ensuring a continuous pool of qualified candidates through various channels including but not limited to professional network, direct sourcing, employee referrals and more.
- Implement initiatives to enhance the candidate experience throughout the recruitment process.
- Regularly communicate with the recruitment team and key stakeholders, providing updates on efforts, challenges, and successes.
- Perform thorough background checks through our third-party system and, when necessary, carry out meticulous manual reference checks.
- Prepare and review employment agreements, supporting documentation, and other onboarding materials to ensure compliance and a positive onboarding experience.
- Conduct training sessions for hiring managers and stakeholders on interview best practices, talent acquisition process, and industry trends.
- Support diversity and inclusion initiatives within the recruitment process to foster a diverse and inclusive workplace.
- Coordinate and participate in events, job fairs, and hiring fairs to attract and engage top-tier talent, reinforcing our commitment to maintaining a strong employer brand.
- Proactively recruit for replacements and engage in consultations with hiring managers to gain an understanding of the attrition dynamics.
- Support the initial formulation of job descriptions, interview questions, and assessments for all new positions.
- Oversee and maintain accuracy of all databases, including the Applicant Tracking System (ATS).
- Stay informed about industry best practices and trends in recruitment and onboarding.
- Utilize analytics and metrics to assess the effectiveness of recruitment strategies, making data-driven decisions for continuous improvement.
Position Requirements
Competencies:
- Proven experience in full-cycle recruitment, utilizing various recruitment techniques, evaluation and assessment methods.
- Excellent interpersonal and communication skills to effectively collaborate with stakeholders and candidates.
- Possesses strong research, analytical, and problem-solving capabilities.
- Ability to exercise sound judgement and confident decision-making when addressing problems or challenging situations.
- Utilize applicant tracking systems (ATS) and other recruitment software efficiently.
- Leverage social media platforms and other online tools for sourcing and recruitment.
- Promote diversity and inclusion throughout the recruitment process.
- Showcase the University’s values, culture, and opportunities to prospective candidates.
- Navigate all communications and discussions with high confidentiality.
- Ability to adapt to changing business needs.
- Excellent proficiency in written and spoken English.
Education and Experience:
- Minimum a bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
- Minimum of 2-5 years of progressive experience in talent acquisition or recruitment, demonstrating a deep understanding of the end-to-end recruitment process.
- Experience in post-secondary institutions is an asset.
- Experience in talent acquisition roles or similar.
Salary Range: $60,000-$70,000/annum
Posted on March 06, 2024.
Primary Purpose
The primary purpose of the Technical Support Analyst is to support the UCW IT Team in ensuring high availability access to network resources for staff, students, and faculty. To fulfill this role effectively, the incumbent must possess a strong technical understanding of IT systems and support tools provided by IT. This includes the ability to work independently, research technology solutions, conduct testing, diagnose hardware and software issues, and be familiar with the Help Desk ticketing environment.
Additionally, the Technical Support Analyst provides guidance, direction, and support to maximize the performance of staff and students. This involves offering assistance and expertise to help resolve technical issues promptly, as well as providing advice on best practices and optimal utilization of IT resources. Overall, the Technical Support Analyst plays a crucial role in ensuring the smooth operation of IT systems and facilitating efficient access to network resources for all users within the organization.
Specific Responsibilities
- Delegate access, creating accounts, and onboarding new hires for Office 365, Outlook mailboxes, and Teams
- Provide application support for Papercut, Konica embedded devices, SCCM, Intune Enrollment Azure, and management
- Document technical issues as they arise and develop solutions to address them
- Efficiently assess problems when assigned to a project
- Assign and manage the Asset System, performing desktop imaging, and configure laptops and PCs with the required software
- Configure and maintain infrastructure components such as peripherals, printers, and Kiosk systems
- Install updates on-campus computers, ensuring software licenses are valid, and troubleshooting system errors
- Maintain an inventory of hardware and software for insurance purposes
- Guide new staff, faculty, and students on campus regarding network-related issues
- Monitor the helpdesk system and resolve tickets in a timely manner
- Conduct analysis and troubleshooting via telephone, email, and remote control to identify the causes of problems and provide solutions to customers
- Perform on-site field service and assist with conventions and meetings as needed
Position Requirements
To be successful in the position, individuals must be committed to demonstrating the following:
- Capable of effectively communicating technical concepts to staff, faculty, and students in a clear and concise manner
- Prioritizing the needs of users and striving to provide exceptional customer service experiences
- Able to collaborate effectively with colleagues and contribute positively to team dynamics
- Comfortable handling multiple tasks simultaneously in a fast-paced environment
- Ability to prioritize tasks efficiently and manage workload effectively
- Demonstrates high standards of behavior, maintains a professional attitude, and is committed to delivering quality service
- Works well with both employees and students, fostering a collaborative work environment
- Demonstrates a willingness to stay updated on system technologies and relevant certifications to enhance job performance
- Strong knowledge of Microsoft products including Azure, Teams, and Office 365, as well as experience with Adaxes
- Possesses a knack for identifying and resolving hardware and software issues efficiently
Education and Experience:
- A bachelor’s degree in computer information technologies or a related discipline is required as a foundation for technical understanding and problem-solving skills
- Additional post-secondary education focused on computers or administration is considered an asset, as it provides further specialization and expertise in relevant areas
- Experience with Microsoft technologies is advantageous, particularly if the candidate has received Microsoft Professional certifications, demonstrating a high level of proficiency with Microsoft products and services
- Candidates should have 2-3 years of relevant working experience in a similar technical support environment, indicating familiarity with common issues and solutions encountered in IT support roles
- Working Knowledge of Microsoft Azure, Exchange, Intune, Server OS, Active Directory Admin Tools, PowerShell, SCCM, and Configuration Manager Deployment: Proficiency in these key technologies is essential for effectively supporting network infrastructure, user accounts, and system deployments
- Experience Supporting Desktop Applications, Servers, Audio-Visual Equipment: Experience in providing technical support for desktop applications, servers, and audio-visual equipment demonstrates a well-rounded skill set and versatility in handling diverse IT environments
Overall, a combination of formal education, relevant certifications, and hands-on experience with Microsoft technologies and IT support tasks prepares a candidate to excel in the Technical Support Analyst Tier (2) role and contribute effectively to the IT team’s objectives.
Additional information:
- Availability to work on a seven-day workweek basis and to participate in shift work schedules as needed to ensure continuous support coverage
- Willingness to work occasional overtime when necessary to meet project deadlines or address critical issues
- Ability to handle the moving and relocation of IT assets as required, including equipment, peripherals, and other hardware
- Willing to perform occasional light lifting tasks related to equipment setup, relocation, or maintenance
- Availability to be on-call as needed to respond to urgent technical issues outside of regular working hours
- Willingness to utilize a personal vehicle for occasional travel between campuses or off-site locations as part of job duties.
Salary: $50,000 – $52,000 per annum
Posted on April 10, 2024.
For full information click here: Link
Salary range: $275,000 – $325,000 per annum
Posted on October 12, 2023.
Last updated December 21, 2023.
Student
Primary Purpose
University Canada West (UCW) is a dynamic and growing institution defined by its close connections to the business and technology communities and its commitment to outstanding student services. Brand Ambassadors help promote UCW and represent our brand online, on social media, and in person.
Specific Responsibilities
As a UCW Ambassador, you will report to the Marketing Manager, Social Media in the Marketing & Communications Department.
- Act as a brand ambassador both online and in person.
- Represent UCW at promotional and social events and other marketing initiatives both online and in person.
- Engage with prospective and current students (online and in-person) in a professional and friendly manner.
- Promote UCW via your social media accounts.
- Assist with creating content and monitoring UCW social media accounts.
- Record any student/public feedback and report back to the Marketing & Communications Department.
- Answer questions and respond to comments on social media.
- Create dynamic and engaging social media content both in English and your native language (if something other than English).
- Engage with prospective and current students and the general public on social media.
- Assist with various events, both online and on campus.
- Schedule social media content across multiple platforms.
Position Requirements:
Competencies:
- Social media
- Marketing
- Writing/English language proficiency
- Professionalism
- Good presentation skills
- Interpersonal communication
Employment Details:
- 10 hours per week
- Contract with the potential to extend
To apply, please submit your application to [email protected]. We greatly appreciate your time and efforts in applying for the position; however, please note that due to the high volume of applications, only successful candidates will be contacted.
Hourly Pay: $18.00 per hour
Posted on March 08, 2024.
#LI-DNP
Primary Purpose
Student Research Assistants work with UCW faculty members to assist in the design, development, implementation, analysis, and dissemination stages of research projects. Under the supervision of UCW faculty, they contribute to the development and generation of scholarly outputs.
The position offers a unique opportunity for skill development and collaboration within the academic community. Successful candidates may have the chance to engage in interdisciplinary research initiatives and actively participate in the academic life of University Canada West.
Up to eight (8) SRAs may be selected for this role. These individuals will be matched with faculty members as selected by the Office of Research and Scholarship.
Specific Responsibilities
The RA will at various times be responsible for some or all of the following as well as other related research duties as assigned by the designated UCW faculty member:
- Assist in the preparation of journal articles, papers, reports and chapters of books in collaboration with faculty members.
- Assist in the submission process, ensuring compliance with publication guidelines and deadlines.
- Compile and present research results in a clear and comprehensible manner for academic and non-academic audiences.
- Collaborate with faculty members to create visual representations for data for publication and presentations.
- Conduct thorough literature reviews to support the development and context of research projects.
- Summarize and critically analyze existing literature to gather information and support the research process.
- Identify relevant data sources and contribute to the development of data sets.
- Collaborate with faculty to ensure data sets align with research objectives.
- Assist faculty members in designing and implementing effective data collection methodologies.
- Under the supervision of the faculty member, plan and execute data collection activities.
- Assist in the design and distribution of survey analysis and extract valuable insights to support the research process.
- Utilize quantitative and/or qualitative analysis methods as needed for specific research projects.
- Collaborate with faculty members to apply appropriate analytical techniques and interpret results.
- Participate and actively engage in meetings with professors and fellow RA. Discuss project updates, challenges, and potential solutions.
- Contribute insights and suggestions to enhance the overall research process.
- Participate in knowledge dissemination activities including seminars, workshops, or conferences. This could include support for event logistics and organization and in some cases presentation of research findings.
- Perform limited administrative functions to ensure the smooth coordination of research activities.
Position Requirements
- Must be an active UCW graduate student.
- Must be in good academic standing.
Competencies
- Possesses strong analysis and communication skills.
- Exhibits advanced proficiency in Microsoft Office applications, with a particular emphasis on Excel.
- Excellent written communication skills.
- Demonstrate ability to synthesize extensive information.
- Exhibit a keen eye for detail, ensuring accuracy and precision in all tasks and deliverables.
- Proficient in time management.
- Demonstrate strong problem-solving abilities, approaching challenges with a strategic and analytical mindset.
Education and Experience
- Minimum 1 term completed as UCW graduate student.
- Past research experience is an asset.
- Completion of graduate research methods course at UCW course code RSCH 600 or equivalent.
- Familiarity with research software such as SPSS, NVivo.
Hourly Pay: $21.75 per hour
Application Instruction
To apply, please provide a cover letter along with your resume to [email protected]. We greatly appreciate your time and efforts in applying for the position; however, please note that due to the high volume of applicants, only successful candidates will be contacted.
Successful candidates will be placed in a pool of qualified RAs available to UCW faculty members.
In your Cover Letter, please address the following:
- Indicate whether you have completed or are currently enrolled in the Research Methods Course (RSCH 600 UCW course), or an equivalent course.
- Describe a brief overview of your experience in relation to the job posting.
- Provide a brief description of your experience, if any, in assisting the preparation of journal articles, reports, or book chapters in collaboration with faculty members.
Posted on February 22, 2024.
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GUS Canada
To view available GUS Canada positions, go here.
Our Commitment to Diversity, Equity, and Inclusion (DEI)
“Diversity is our strength. Inclusion is our mandate.” – Dr. Bashir Makhoul, President & Vice-Chancellor
At University Canada West, we are dedicated to nurturing a diverse, equitable and inclusive community where all individuals are respected, valued and empowered to thrive. We recognize that diversity encompasses a wide range of identities and experiences, including but not limited to race, ethnicity, gender, sexual orientation, socio-economic background, age, religion and disability.
We are committed to providing equal opportunities for all members of our community, irrespective of their backgrounds or circumstances. Our actions are guided by a profound respect for the dignity, rights and full participation of every individual. We acknowledge the historical and systemic barriers that have marginalized certain groups, including Indigenous peoples, and strive to create a culture of belonging and equitable access to opportunities and resources.
Diversity is not only celebrated, but also actively promoted by our Community Engagement team across our university campuses and corporate culture. We continually assess our progress towards our DEI goals, incorporate feedback from our community and implement specific benchmarks to ensure accountability. We understand that achieving true equity requires ongoing effort and we are committed to evolve our policies and practices accordingly.
By championing diversity, equity and inclusion, we can create a truly inclusive university environment where every individual feels respected, valued, and empowered to succeed.
