Primary Purpose

The primary purpose of the Academic Advisor position is to provide quality academic advising service to students on topics related to education planning, academic goals and course selection.  

General Description

Under University Canada West’s (UCW) organizational structure, the Academic Advisor provides academic advising to students and reports to the Manager of the Academic Department and works closely with faculty and Student Services.

This position is integral to the delivery of quality services to students (domestic, international, undergraduate, graduate, on-line and on-campus), plus coordination with faculty and staff across all University programs in Vancouver.

Hours of work are variable.

Specific Responsibilities

The Academic Advisor will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the Company:

• Meets at least every second semester with continuing students in undergraduate programs and as needed with students in preparation programs and graduate students to plan for the upcoming semesters and to review/revise long range academic program schedules;
• Assists students in planning a program consistent with their abilities, interests and career demand; Identifies options for student to satisfy specific degree requirements; evaluates and makes recommendations on petitions and adjustments to student's program of study; 
• Monitors academic progress of students, and make a follow-up with the students on any report of unsatisfactory work, including, but not limited to, probation, poor attendance, and failing students; identifies current and potential needs or problem areas and refers students to appropriate campus resources for assistance;
• Maintains an up-to-date Advising Profile for all undergraduate students, with a summary of course planning for the students, dates of appointments, notation of special circumstances, etc.;
• Proactively contacts and is available for student advisees on a regular basis. Office hours should be preferably given to the advisee early in the semester. Advisor should plan for extended hours during the pre-registration advising;
• Provide advice to students in regard to academic appeals and other related issues; 
• Interprets and explains the university policies and procedures;
• Evaluates transfer transcripts from other academic institutions for equivalencies and application to the applicable degree program;
• Assists AA students with admission requirements and developing plan for transferring to other universities.  
• Other duties as assigned. 

Position Requirements

 

Competencies: 

Required professional and personal attributes include:

• Administrative experience in a post-secondary educational setting
• A strong, service-oriented focus
• MS Office proficiency 
• Proficiency in Moodle or similar Student Learning Platforms
• Ability to quickly assimilate and employ diverse IT modules
• A high level of ethics, discretion, tact and diplomacy
• Advanced oral and written abilities 
• Organization and accuracy
• Attention to detail
• Ability to positively engage with students, faculty and staff and constructively problem-solve 
• Adaptability and change management skills
• Ability to be attentive to details, be accurate, be precise.

Education and Experience:

• Minimum Bachelor’s Degree
• Basic training in office practices, customer service and communication 
• One to three years’ experience in student counselling, development, education or related field in a fast paced environment or an equivalent combination of education and experience
• Proficient in Microsoft applications 

Salary: $50,000 - $55,000

Posted on Sept. 17, 2020.

Primary Purpose

UCW is seeking candidates for two International Advisor Coordinator positions (1. Punjab & Hindi speaking and 2. Farsi speaking).

The International Advisor Coordinator supports new and returning international student through advising services and programs to assist our international student population. The International Advisor Coordinator will identify and analyze the needs for international students and design relevant programs, tools, and services that allow for successful international student retention and integration. 

The International Advisor Coordinator will host one-on-one and group information sessions aimed at enhancing the student experience and success for a diverse group of international students.

The International Advisor Coordinator will serve as the first point in contact for our international students and provide advice and support in a professional manner. The International Advisor Coordinator will work together with other departments in providing support for international students to facilitate their transition, development, sense of belong, and success at University Canada West and the community. 

Specific Responsibilities

The International Advisor Coordinator will:

• Plan, develop, implement, and evaluate a variety of effective and innovative front-line and advising services to programs for our international student body.
• Provide guidance and act as a resource person to international students in relation to federal and provincial immigration policies and procedures. 
• Assist students with the resolution of problems related to their immigration documents, to the extent permitted by the level of certification obtained. 
• Refer students to other professionals and ensure follow-up with immigration authorities, as needed. 
• Disseminate current immigration information to relevant UCW colleagues. Keep abreast of changes in immigration regulations and remains in good standing with the Immigration Consultants of Canada Regulatory Council.
• Develop and deliver presentations and regularly undertakes group and one-on-one advising, in person or via online channels. 
• Evaluate and report on outcomes and success
• Provide advising and support for international students concerning administrative and personal matters like cultural adjustment 
• Be first point of contact for accurate information for international students regarding various topics like but not limited to accommodation, health insurance and other aspects related to adjusting to living and studying in Canada. 
• Provide guidance and act as a resource person to international students for referral and information about UCW support services and external resources. 
• Communicates with students prior to departure from country of origin; meeting incoming new students on campus or online  
• Plan, organize and deliver culturally relevant program and events and provide reports on outcomes and success
• Assist with recruitment and UCW promotional events and activities 
• Advise international students during online information and on campus events 
• Collect and maintain data on the origin of prospective students, tracking and assessing patterns of participation and contact, and will design, and deliver other assessment tools to solicit feedback from prospective students to determine levels of satisfaction and overall effectiveness of program
• Monitor and maintain accurate data within various computer and information systems. 
• Provide advice and support in a professional manner, anticipate international student needs, proactively respond to student requests, provide recommendations extending beyond a student’s presenting request and identify opportunities to enhance student problem-solving and self-direction abilities
• Work in collaboration with Academic Advisors, Student Affairs, Career Development Team and other UCW departments to assist international students in academic and career goals.  
• Attend meetings and work in collaboration with student programs and/or committees on student related activities and event on and off campus
• Other duties as assigned 

Position Requirements

Competencies: 

• Fluency with a foreign language (1. Punjab & Hindi and 2. Farsi candidates are preferred)
• Strong Inter-cultural communication skills
• Understanding of the Canadian post-secondary education system and environment 
• Demonstrated ability to work effectively as a member of team
• Excellent interpersonal and diplomacy skills
• Excellent organizational skills in managing competing tasks and working with minimal supervision 
• Resourceful and able to analyze problems, identify key information and issues, and propose effective solutions 
• Knowledge of policies and procedures governing international student advising within a post-secondary and preferably University environment 
• Demonstrated ability to exercise appropriate judgment independently to make important decisions on matters of varying complexity.
• Proven ability to ensure inclusivity and to develop and cultivate relationships with students, faculty, staff, and members of the external community.
• Knowledge and experience of administrative functions, including data base applications, email, basic and wider use of Microsoft Office 365 and internet research techniques
• Strong communication skills for delivering accurate information in one-on-one and diverse group situations, in both formal and informal settings 
• Demonstrated accuracy and attention to detail, especially when working under pressure to meet deadlines.
• Ability to establish and maintain effective working relationships within a diverse group of
• employees, students, and the general public, and to exercise good judgment, tact, and diplomacy when interacting with students who may require support with mental or physical health, social, economic, or other barriers to success.
• Excellent customer support skills in addressing user complaints, suggestions, and to resolve conflicts, ensuring that a high level of service, is maintained.
• Adaptability to changing priorities and developments within the department, University, and post-secondary sector.
• Understanding of the requirements for confidentiality and privacy and freedom of information (FOIPOP) regulations, and how to address sensitive issues with tact and diplomacy

Education and Experience:

• Baccalaureate degree from a recognized post-secondary institution 
• Experience in student life programing in post-secondary educational environment 
• Regulated Canadian Immigration Consultant (RCIC) or Regulated International Student Immigration Advisor (RISIA) designation through Immigration Consultants of Canada Regulatory Council (ICCRC) 
• Experience working in immigration regulation, advisement, and/or compliance 
• Professional or paraprofessional experience in the field of International Education and/or Student Affairs 
• Experience in a student services environment, preferably a post-secondary environment, with experience in one or more of the following: international student advising, client advocating, admissions/records, or recruitment
• Experience working with international populations and understanding of: issues and barriers facing international students, intercultural communication theory and practice, international education systems and cultures, and student development
• Experience working in a multi-cultural environment 

Salary: $50,000 - $55,000

 

Posted on Sept. 14, 2020.

Primary Purpose

The primary purpose of the Manager, Academic Advising position is to develop and implement a comprehensive academic advising system for all students at UCW that positively impacts student success. 

General Description

The Manager, Academic Advising oversees quality student advising programs and adviser training focusing on teaching students how to make well-informed academic decisions through assessment of alternatives, utilization of academic resources, and navigation of University policies; includes employment, supervision and professional development opportunities for staff; assessment and strategic planning; and work with senior administration to determine University priorities with regard to the advising program.  The manager will be responsible for the efficient and effective operation of all academic advising activities in Academic Affairs and will report to the Director of Academic Planning. Reporting directly to this position are academic advisors. 

The Manager is responsible for planning, developing, implementing, assessing and administering academic advising services at UCW. The Manager provides leadership, guidance, mentorship and strategic direction for the advising team with specific attention to student success, engagement and retention. 

The Manager uses data analysis to assess the efficiency and effectiveness of advising services to identify trends that inform strategic initiatives for increasing student success, student engagement and student retention. 

Through collaboration and communication, the Manager will liaise with various departments and units across the University, including academic departments, Student Affairs, and the Office of the Registrar to ensure effective student service and support. 

Specific Responsibilities

The Manager will:

• Develop and Implement a comprehensive academic advising system ensures best practices are in place that meet the needs of all students and is linked to UCW Strategic Plan; 
• Provide leadership to academic advising team to develop a cohesive and integrated team that is focused on high quality programming and services that support student success, student engagement and student retention; 
• Ensure that all academic advising staff are adequately trained and deliver optimal services to all students. This includes, but is not limited to, ongoing professional development and training for all advising staff; 
• Ensure all policies, procedures, processes, necessary to deliver optimal academic advising services, are documented in written form and regularly updated; 
• Employ data analysis to assess the efficiency and effectiveness of advising services to identify trends that inform strategic initiatives for increasing student success, student engagement, and student retention; 
• Represent Academic Advising on university-wide committees and task forces to ensure student success and wellbeing is at the core of all university initiatives; 
• Work closely with Career Development Centre specialists, other university staff, and departments to develop an integrated approach to academic advising and intervention strategies to increase student success, retention, persistence, and completion; 
• Collaborate with other divisions on campus to assist in the assessment of student needs related to academic advising and student success; 
• Conduct academic advising appointments as required due to unexpected scheduling issues, student appointment backlog, or in support of special initiatives; 
• Manage the planning and coordination of academic advising participation in various UCW events; 
• Other duties as assigned. 

Position Requirements

Competencies:

• Ability to effectively engage with students of diverse ages and backgrounds. 
• Demonstrated commitment to a strong, service-oriented focus
• Demonstrated track record of effective leadership and team management 
• Demonstrated experience leading and implementing change resulting in improvements to service quality, staff productivity and systems efficiency. 
• Demonstrated understanding of academic policies and processes that contribute to a quality undergraduate experience. 
• Excellent analytical, problem-solving skills, and conflict resolution skills. 
• Demonstrated experience managing multiple projects within a rapidly changing 
• Administrative experience in a post-secondary educational setting
• MS Office proficiency 
• Proficiency in Moodle or similar Learning Management System platforms
• A high level of ethics, discretion, tact and diplomacy
• Strong oral and written communication skills 
• Organization, accuracy and attention to detail

Education and Experience: 

• A master’s degree plus a minimum of 2 years of recent related experience in a post-secondary institution or an equivalent combination of education, training and experience 
• Significant experience of technology, including student tracing systems and Microsoft applications
• 1-3 years’ experience in student counselling, student development, education or related field in a fast-paced work environment or an equivalent combination of education and experience
• Knowledge of research based best practices for student success  

Salary: $60,000 - $65,000 

 

Posted on Sept. 14, 2020.

Primary Purpose 

The Learning Strategist supports students in the pursuit of student success with a holistic approach to the student learning experience at University Canada West. The purpose of the Learning Strategist is to improve student retention and academic success by providing resources, training, workshops, services, and one on one support. The Learning Strategist is knowledgeable of the research techniques and study skills required for University level programs, including growth mindset, best learning practices and adaptable and effective study techniques. The Learning Strategist will support student academic learning and their development in learning strategies that encourage self-reflection and self-management, regulation, and effective study skills. As a key resource, the Learning Strategist promotes student learning services during University events (e.g., orientation), and acts as a resource to the institution. The Learning Strategist is expected to develop collaborative and effective working relationships with other student services partners (e.g. faculty, Academic Advising, Library, Student Services).

Specific Responsibilities

• Provides individual student appointments focused on specific learning skills topics like growth mindset, study skills, learning strategies, organization, and time management.
• Assists individuals with multiple barriers to success while staying focused on learning strategies.
• Meets with individual students to create personalized action plans for their success in the classroom.  
• Helps students analyze their performance, identify barriers to academic success, and develop strategies to optimize academic performance
• Coaches students in changing a behavior or habit, particular a habit of mind (e.g., mindset). 
• Designs and teaches student learning success workshops. Examples include time management, academic reading, lecture note-taking, academic research & writing, review techniques, exam preparation, giving oral presentations, planning for successful group projects, course specific study skills workshops
• In collaboration with Academic Advising and Student Services, facilitates retention-centred programming workshops 
• Connects students with appropriate resources
• Monitors academic progress of students identified as at-risk or in academic jeopardy
• Keeps accurate, thorough, up-to-date records of student contact, growth and progress
• Collaborates and builds rapport with university faculty, and staff that facilitates, invites, and deepens the development and use of available student support services 
• Prepares accountability reports on student support, attrition, retention and adjusts programming based on results
• Creates awareness of program impacts and approaches for administrators, students and faculty
• Keeps abreast on national trends in student learning success, retention and transition needs 

Position Requirements

Competencies: 

• Ability to establish and maintain interpersonal relationships with students
• Ability to process/analyze information and effectively communicate it to students
• Motivation for delivering empathic, compassionate, consistent, accurate, developmental, student-focused, appreciative and honest advising
• Customer service orientation with desire to help others succeed in reaching their goals
• Strong written, verbal, presentation and communications skills including the ability to engage in public speaking with large audience (e.g., 500 persons during orientation) as well as small groups (6-18 person) and workshops/seminars (60 persons). 
• Extensive knowledge of evidence based, theory informed university level academic skills strategies (e.g., reading, note taking, memorization, time management, learning strategies).
• Stays current with student development theory and retention literature including early alert (intrusive advising) and retention initiatives. 
• Experience and expertise in adult learning principles.
• Considerable knowledge of motivational aspects of learning such as mindset theory, attribution theory, stages of change theory, achievement motivation, motivational theory, and motivational interviewing. 
• Ability to work independently as well as to collaborate with members of a team as well as with other units across campus including Academic Advisors.
• Demonstrated ability to work competently with diverse student populations
• Ability to work a flexible schedule including days, evenings and weekends at times

Education and Experience:

• Bachelors’ Degree in the field of Educational Psychology; Adult Learning and Development; School Psychology; College Student Development; or related fields in human services (e.g., social work, counselling, coaching, clinical or academic psychology), with understanding of learning theory and growth mindset theory. 
• Master’s degree preferred.
• Three (3) years’ recent experience in a similar student services role, in the provision of effective learning strategies and study skills to students within a diverse post-secondary context.

Salary Range: $75,000 - $85,000

 

Posted on Sept. 14, 2020.

Specific Responsibilities  

Faculty will:

• Create a positive classroom and learning environment through effective student engagement
• Employ a variety of appropriate teaching/learning strategies 
• Guide class discussions while encouraging debate and feedback by students
• Employ and further develop skills in academic technology to enhance and support classroom learning
• Ensure teaching design and methods are in compliance with pedagogical standards 
• Assess student achievement of learning outcomes using a variety of techniques
• Develop, revise and adapt appropriate learning resources for students
• Provide academic support to students inside and outside of the classroom (regularly scheduled office hours, email, group study sessions, etc.)
• Make appropriate student referrals to academic and personal university support programs as and when needed
• Contribute to high quality curriculum development and revision
• Maintain contacts with relevant industry and professional associations
• Attend and participate in department and university faculty meetings pertinent to faculty responsibilities 
• Contribute to professional conferences, seminars, and workshops in your field of expertise
• Remain current in technical knowledge and instructional delivery techniques
• Participate in professional development workshops, seminars and training and maintain your own continuing professional development
• Conduct further research into their specific field of knowledge
• Depending on expertise, deliver instruction in a range of programs such as in the ACBSP accredited BCom and MBA programs, or in the BA Business Communications or Associate of Arts programs. 

Position Requirements

These are sessional positions teaching courses in the following areas: 

• BUSI 323 E- Commerce/BUSI 645 E-Commerce 
• PHIL 210 Introduction to Business Ethics 
• MBAF 502 Quantitative Reasoning & Analysis 
• MBAF 504 Economics from a Business Perspective 
• MGMT 601 Leadership in The Global Context
• ORGB 601 Human Interfaces

Minimum requirements:

• Master’s degree in Business field or other relevant discipline
• Willing to use or learn to use, information technology tools as aids to student learning.
• Demonstrated ability and commitment to cultivating learning environments that are equitable and inclusive of students with diverse social identities and backgrounds
• Demonstrated experience in effective teaching at the post-secondary level

Preferred requirements:

• PhD in the Business field or related field
• Experience teaching in a post-secondary educational institution face-to-face and in the online environment. (minimum of 5 years teaching experience preferred).
• Experience teaching in an environment with diverse students.
• Experience teaching in an environment with diverse students
• Track record of scholarly activity in the field
• Evidence of excellence in teaching and in assessing undergraduates’ academic work

Competencies:

• Professional experience in industry or business an asset
• Excellence in teaching to diverse audiences
• Learner centered approach to teaching 
• Excellent interpersonal, oral and written communication skills
• Effective time management skills

Successful applicants will be expected to teach at both the undergraduate level in an area in which the applicant has expertise and in which the school has need for course coverage. Further duties may include an academic administration role, such as leading an academic program or centre. This position also includes service (such as committee work and student coaching) within the university.

Compensation:

Sessional faculty receive a competitive salary, generous benefits package, and one paid term off per year.

To apply, please submit a CV, cover letter, and sample syllabi to “jobs@ucanwest.ca”

 

Posted on Sept. 14, 2020.

Specific Responsibilities

Faculty will:

• Create a positive classroom and learning environment through effective student engagement
• Employ a variety of appropriate teaching/learning strategies 
• Guide class discussions while encouraging debate and feedback by students
• Employ and further develop skills in academic technology to enhance and support classroom learning
• Ensure teaching design and methods are in compliance with pedagogical standards 
• Assess student achievement of learning outcomes using a variety of techniques
• Develop, revise and adapt appropriate learning resources for students
• Provide academic support to students inside and outside of the classroom (regularly scheduled office hours, email, group study sessions, etc.)
• Make appropriate student referrals to academic and personal university support programs as and when needed
• Contribute to high quality curriculum development and revision
• Maintain contacts with relevant industry and professional associations
• Attend and participate in department and university faculty meetings pertinent to faculty responsibilities 
• Contribute to professional conferences, seminars, and workshops in your field of expertise
• Remain current in technical knowledge and instructional delivery techniques
• Participate in professional development workshops, seminars and training and maintain your own continuing professional development
• Conduct further research into their specific field of knowledge
• Depending on expertise, deliver instruction in a range of programs such as in the ACBSP accredited BCom and MBA programs, or in the BA Business Communications or Associate of Arts programs. 

Position Requirements

These are sessional positions teaching courses in communications in the following areas: 

• COMM 102 Mass Media and Society 
• COMM 150 Current Issues in Communication and Media
• COMM 203 Information Gathering 
• COMM 205 Writing for the Media

Minimum requirements:

• Master’s degree in Business Communication field or other relevant discipline
• Willing to use or learn to use, information technology tools as aids to student learning.
• Demonstrated ability and commitment to cultivating learning environments that are equitable and inclusive of students with diverse social identities and backgrounds
• Demonstrated experience in effective teaching at the post-secondary level

Preferred requirements:

• PhD in the Business Communication field or related field
• Experience teaching in a post-secondary educational institution face-to-face and in the online environment. (minimum of 5 years teaching experience preferred).
• Experience teaching in an environment with diverse students.
• Experience teaching in an environment with diverse students
• Track record of scholarly activity in the field
• Evidence of excellence in teaching and in assessing undergraduates’ and graduates’ academic work

Competencies:

• Professional experience in industry or business an asset
• Excellence in teaching to diverse audiences
• Learner centered approach to teaching 
• Excellent interpersonal, oral and written communication skills
• Effective time management skills

Successful applicants will be expected to teach at both the undergraduate level in an area in which the applicant has expertise and in which the school has need for course coverage. Further duties may include an academic administration role, such as leading an academic program or centre. This position also includes service (such as committee work and student coaching) within the university.

Compensation:

Sessional faculty receive a competitive salary, generous benefits package, and one paid term off per year.

To apply, please submit a CV, cover letter, and sample syllabi to “jobs@ucanwest.ca”

 

Posted on Sept. 14, 2020.

Specific Responsibilities

Faculty will:

• Create a positive classroom and learning environment through effective student engagement
• Employ a variety of appropriate teaching/learning strategies 
• Guide class discussions while encouraging debate and feedback by students
• Employ and further develop skills in academic technology to enhance and support classroom learning
• Ensure teaching design and methods are in compliance with pedagogical standards 
• Assess student achievement of learning outcomes using a variety of techniques
• Develop, revise and adapt appropriate learning resources for students
• Provide academic support to students inside and outside of the classroom (regularly scheduled office hours, email, group study sessions, etc.)
• Make appropriate student referrals to academic and personal university support programs as and when needed
• Contribute to high quality curriculum development and revision
• Maintain contacts with relevant industry and professional associations
• Attend and participate in department and university faculty meetings pertinent to faculty responsibilities 
• Contribute to professional conferences, seminars, and workshops in your field of expertise
• Remain current in technical knowledge and instructional delivery techniques
• Participate in professional development workshops, seminars and training and maintain your own continuing professional development
• Conduct further research into their specific field of knowledge
• Depending on expertise, deliver instruction in a range of programs such as in the ACBSP accredited BCom and MBA programs, or in the BA Business Communications or Associate of Arts programs. 

Position Requirements

These are sessional positions available teaching courses in the following areas: 

• SOCI 100 Sociology
• ANTH 102 Introduction to Anthropology
• PHIL 102 Moral Philosophy
• PHYS 101 Introductory Physics
• GEOG 101 Physical Geography
• HIST 305 Canadian Urban History

Minimum requirements:

• Master’s degree in anthropology, sociology, history, geography, philosophy, physics or other relevant discipline
• Willing to use or learn to use, information technology tools as aids to student learning.
• Evidence of teaching effectiveness in anthropology or sociology
• Demonstrated ability and commitment to cultivating learning environments that are equitable and inclusive of students with diverse social identities and backgrounds
• Demonstrated experience in effective teaching at the post-secondary level

Preferred requirements:

• PhD in the anthropology, sociology, history, geography, philosophy, physics or other relevant discipline
• Experience teaching in a post-secondary educational institution face-to-face and in the online environment. (minimum of 5 years teaching experience preferred).
• Experience teaching in an environment with diverse students
• Track record of scholarly activity in the field
• Evidence of excellence in teaching and in assessing undergraduates’ and graduates’ academic work

Competencies:

• Professional experience in industry or business an asset
• Excellence in teaching to diverse audiences
• Learner centered approach to teaching 
• Excellent interpersonal, oral and written communication skills
• Effective time management skills

Successful applicants will be expected to teach at the undergraduate level in an area in which the applicant has expertise and in which the school has need for course coverage. Further duties may include an academic administration role, such as leading an academic program or centre. This position also includes requests for service (such as committee work and student coaching) within the university.

Compensation:

Sessional faculty receive a competitive salary, generous benefits package, and one paid term off per year.

To apply, please submit a CV, cover letter, and sample syllabi to “jobs@ucanwest.ca”

 

Posted on Sept. 14, 2020.

Specific Responsibilities  

Faculty will:

• Create a positive classroom and learning environment through effective student engagement
• Employ a variety of appropriate teaching/learning strategies 
• Guide class discussions while encouraging debate and feedback by students
• Employ and further develop skills in academic technology to enhance and support classroom learning
• Ensure teaching design and methods are in compliance with pedagogical standards 
• Assess student achievement of learning outcomes using a variety of techniques
• Develop, revise and adapt appropriate learning resources for students
• Provide academic support to students inside and outside of the classroom (regularly scheduled office hours, email, group study sessions, etc.)
• Make appropriate student referrals to academic and personal university support programs as and when needed
• Contribute to high quality curriculum development and revision
• Maintain contacts with relevant industry and professional associations
• Attend and participate in department and university faculty meetings pertinent to faculty responsibilities 
• Contribute to professional conferences, seminars, and workshops in your field of expertise
• Remain current in technical knowledge and instructional delivery techniques
• Participate in professional development workshops, seminars and training and maintain your own continuing professional development
• Conduct further research into their specific field of knowledge
• Depending on expertise, deliver instruction within a range of programs such as Bachelor of Commerce, BA Business Communications, or Associate of Arts program. 

Position Requirements

The successful candidates will teach courses that are part of the BCom, BA Business Communications and the Associate of Arts program at the Vancouver campus. This is a full-time on-going position.  

Minimum requirements:

• PhD (or near completion) in sociology, criminology, social justice or another related field
• Demonstrated experience in effective teaching at the post-secondary level

Preferred requirements:

• Experience teaching in an environment with diverse students
• Track record of scholarly activity and conference presentations in the field
• Evidence of excellence in teaching and in assessing undergraduates’ and graduates’ academic work

Competencies:

• Excellence in teaching to diverse audiences
• Learner centered approach to teaching 
• Excellent interpersonal, oral and written communication skills
• Ability to manage time

Successful applicants will be expected to teach at both the graduate and undergraduate levels in an area in which the applicant has expertise and in which the school has need for course coverage. Further duties may include an academic administration role, such as leading an academic program or centre. This position also includes service (such as committee work and student coaching) within the university.

Compensation:

Full-time faculty receive a competitive salary, generous benefits package, and one paid term off per year.

To apply, please submit a CV, cover letter, and sample syllabi to “jobs@ucanwest.ca”

 

Posted on Sept. 14, 2020.

Specific Responsibilities  

Faculty will:

• Create a positive classroom and learning environment through effective student engagement
• Employ a variety of appropriate teaching/learning strategies 
• Guide class discussions while encouraging debate and feedback by students
• Employ and further develop skills in academic technology to enhance and support classroom learning
• Ensure teaching design and methods are in compliance with pedagogical standards 
• Assess student achievement of learning outcomes using a variety of techniques
• Develop, revise and adapt appropriate learning resources for students
• Provide academic support to students inside and outside of the classroom (regularly scheduled office hours, email, group study sessions, etc.)
• Make appropriate student referrals to academic and personal university support programs as and when needed
• Contribute to high quality curriculum development and revision
• Maintain contacts with relevant industry and professional associations
• Attend and participate in department and university faculty meetings pertinent to faculty responsibilities 
• Contribute to professional conferences, seminars, and workshops in your field of expertise
• Remain current in technical knowledge and instructional delivery techniques
• Participate in professional development workshops, seminars and training and maintain your own continuing professional development
• Conduct further research into their specific field of knowledge
• Depending on expertise, deliver instruction within a range of programs such as Bachelor of Commerce, BA Business Communications, or Associate of Arts program. 

Position Requirements

The successful candidates will teach courses that are part of the MBA program at the Vancouver campus. This is a full-time on-going position.   

Minimum requirements:

• PhD (or completed within the first semester) in marketing, entrepreneurship or another related field
• Demonstrated experience in effective teaching at the post-secondary level

Preferred requirements:

• Experience teaching in an environment with diverse students
• Track record of scholarly activity and conference presentations in the field
• Evidence of excellence in teaching and in assessing graduates’ academic work
• Related industrial background

Competencies:

• Excellence across a range of teaching approaches teaching to diverse audiences
• Learner-centered approach empathic outlook 
• Ability to constructively evaluate others 
• Focus on experiential learning
• Setting clear and realistic expectations for students 
• Excellent interpersonal, oral and written communication skills
• Ability to manage time

Successful applicants will be expected to teach at both the graduate and undergraduate levels in an area in which the applicant has expertise and in which the school has need for course coverage. Further duties may include an academic administration role, such as leading an academic program or centre. This position also includes service (such as committee work and student coaching) within the university.

Compensation:

Full-time faculty receive a competitive salary, generous benefits package, and one paid term off per year.

To apply, please submit a CV, cover letter, and sample syllabi to “jobs@ucanwest.ca”

 

Posted on Sept. 14, 2020.

Primary Purpose

The Enrolment Services Officer

• is a member of the Registrar’s Office 
• reports to the Senior Enrolment Services Officer and Enrolment Services and Records Supervisor
• is responsible for enquiries from students, staff and faculty on registration, grading, fee assessment, transcripts, deadlines, graduation processing and related university policies and procedures
• reviews and processes a variety of forms and documents while checking for correct application of procedures 
• responds to student inquiries by phone, email, and in person
• investigates student concerns and proactively works with colleagues in the Registrar’s Office, Student Services, Finance and other departments to facilitate resolutions
• is familiar with all aspects of the Registrar’s Office in order to assist in delivering exceptional service to prospective and current UCW students

Specific Responsibilities

• Present constructive concerns and solutions in meetings and discussions
• Investigate and communicate with applicants, working closely with other areas (e.g. Admissions, Records & Registration, Scheduling, Transfer Credits, etc.) to resolve sensitive issues relating to admissibility and University policies and regulations
• Diffuse upset, angry or hostile students, and provide guidance and information
• Respond to complaints and issues by investigating and evaluating concerns/questions and advise students on applicable existing policies, procedures and appropriate action
• Confer with and alert the Senior Enrolment Services Officer on difficult or complex issues and decisions
• Identify students at risk or in crisis and proactively connect them with the appropriate resources and supports
• Anticipate needs and proactively respond to student requests, providing subject matter expertise, professional advice and recommendations
• Interpret and communicate policy, procedures and programs as they pertain to students, both current and prospective, domestic and international
• Provide comprehensive advice to current and prospective students, applicants, alumni, general public, faculties and staff through in-person, phone and by email and/or electronic communication tools on admissions, registration, tuition and student fee assessments, student records and transcripts, transfer credit, and student awards/scholarships
• Coach students towards independence and self-direction and maintain up-to-date knowledge of best practices, including current confidentiality and privacy practices
• Provide information and advice students on credit transfers, appeal processes, graduation and convocation. Then review submissions to ensure complete applications
• Establish an atmosphere of effective, efficient, friendly, and reliable service with a focus of enhancing customer service by using problem solving skills

Position Requirements

Competencies: 

• Knowledge of systems, policies, procedures and exercise professional judgment to solve unusual or complex problems 
• Able to evaluate and make recommendations to enhance overall enrolment and registration practices 
• Ensure student data confidentiality and privacy according to Registrar, University, ministry and FIPPA regulations 
• Perform other duties as assigned 
• Actively participate and contribute to projects, when applicable 
• Continuously contribute to service values and manuals to ensure relevant, up-to-date information
• Serve as a liaison in presenting student admission, records or registration problems to faculties and departments 
• Participate in ongoing training for Enrolment Services staff, to ensure a deep knowledge based in a wide variety of University service areas. 

Education and Experience:

• 3 years related work experience, or an equivalent combination of education and experience
• Previous direct experience in service-centered environment, preferably in a post-secondary institution
• Proven ability to provide exceptional front-line service in a fast-paced environment 
• Ability to interpret, apply and advise on policies and procedures
• Sound and current knowledge on best practices in enrolment and Registrar’s Office or comparable work experience
• Ability to provide effective and appropriate guidance and counsel
• Proficient with Microsoft Office Suite
• Comfortable with evolving technology and processes
• Strong team player and adaptable to changing information
• Experience using a Student Information System or other enterprise database solutions/customer relationship management systems
• Ability to listen, identify, respond and handle confidential and/or sensitive issues and/or material with empathy, diplomacy and discretion
• Must be resourceful and able to analyze problems, identify key information and issues and develop effective solutions
• Excellent interpersonal, communication and presentation skills required
• Ability to multi-task, apply organizational skills and meet deadlines
• Demonstrated accuracy and attention to detail
• Ability to collaborate within the Registrar’s Office team
• Enthusiasm and capacity for continuous learning and development
• Experience working with different cultures
• The position requires interacting with people directly for long periods of time; the ideal candidate will enjoy and have strong communication skills in interacting with all types of customers through both face to face, verbally and written. 

Salary: $40,000 - $45,000 

Posted on Sept. 3, 2020.

Primary Purpose 

Reporting to the Director, People & Culture (Human Resources) the Human Resource Coordinator will administrate general HR duties. The position functions in an environment where considerable attention to detail and the ability to handle highly confidential material is required. The HR Coordinator is expected to be customer service-oriented and exhibit a high degree of diplomacy and discretion.

Specific Responsibilities  

The HR Coordinator position is responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the University:

• Process benefit enrollment forms and verify invoices
• Update and maintain confidential HR documents and files, ensuring all required documentation is provided and up-to-date
• Communicate with external organizations and set up partnerships or collaborations as part of the department’s employee engagement plan
• Provide support for all staff members by answering inquiries and provide follow-ups if necessary
• Assist with arranging and set up of onsite and external activities as required
• Assist with or help drive employee engagement events
• Manage the HR department’s outgoing communications (i.e. sending out HR updates)
• Liaise with the IT department for employees’ off boarding process 
• Ad hoc HR administrative projects as assigned
• Assist with the development and implementation of policies and procedures and provide feedback for improvements
• When required, conduct investigations into complaints or concerns received by the HR department and produce reports
• Collaborate with hiring managers and Talent Acquisition to create job postings and post job vacancies
• Assist with recruitment activities including screening resumes and scheduling interviews
• Follow up with background and reference checks
• Assist with facilitating new hire orientations
• Manage HR reports and dashboards
• Reviewing and updating handbooks, policies and procedures
• Other duties as assigned

Position Requirements

To be successful in the HR Coordinator position, an individual must possess, and be committed to developing, maintaining and demonstrating the following:

Competencies:

• Ability to handle sensitive and confidential information in a professional manner
• Proven ability to build positive customer relationships at all levels
• Excellent communication skills
• Ability to take initiative, prioritize and organize multiple tasks effectively and to see them through to timely completion
• Experience with conflict resolution
• Employee engagement projects and implementation
• Strong Excel and Power Point knowledge 
• Experience with graphic design and/or Canva an asset 

Education and experience:

• Bachelor's degree in Business Administration with HR concentration
• Minimum 2+ years of HR administrative experience
• General understanding of BC employment standards and legislation
• Benefits administration experience would be an asset
• CPHR preferred but not required 
• Prior recruitment experience is preferred 

Salary: $45,000 - $50,000 

Please note that this role involves some work after hours and on weekends. 

Posted on Sept. 3, 2020.

Primary Purpose

The Student Health Ambassadors will primarily be working to ensure that students, faculty, and staff members on campus grounds are adhering to the health and safety guidelines that UCW has implemented.

Specific Responsibilities

The Student Health Ambassador will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the Company:

• Monitor incoming and outgoing traffic on designated floors and areas, including but not limited to high traffic areas such as corridors, classrooms, office spaces, washrooms, etc.
• Coordinate with other Student Health Ambassadors and ensuring that traffic is adhering to safety guidelines
• Attend meeting and training sessions as required by the University
• Maintain up-to-date knowledge on provincial safety regulations and the University’s procedures and protocols
• Promote and communicate safe hygiene practices to student, staff and faculty regularly
• Ensure students, staff and faculty are adhering to the safety protocols put in place by the University
• Report on any breaches of safety procedures or regulations to the Student Affairs Manager
• Evaluates and recommends improvements to the procedures and protocols whenever necessary
• Provide assistance in coordinate the start and end of classes, ensuring that students are entering and exiting safely and in an orderly fashion whilst maintain safe physical distance
• Distribute safety equipment such as masks and/or gloves
• Monitor supplies in each designated areas and report to Office Manager any supplies that needs replenishing or restocking (e.g. empty hand sanitizer bottles)
• Assist in sanitizing classrooms and common areas in-between class schedules
• Other duties as assigned

Position Requirements

Competencies:

• Ability to make sensible judgements with minimal supervision
• Flexible, adaptive to change and fast-paced environment
• Ability to stay calm whilst handling delicate or difficult situations
• Strong written and verbal communication skills
• Customer Service oriented
• Strong interpersonal skills

Education and Experience:

• Current UCW student
• First Aid certification an asset

Compensation: $16/hour 

Posted on Sept. 2, 2020.

Primary Purpose

The MIS Analyst (Level 1) position supports the Registrars Office to ensure the student information system functions optimally for business operations, workflow processes and delivery of student support services. The MIS Analyst (Level 1) position resides within the Registrar’s Office and reports directly to the Registrar as well as to the Business Intelligence Manager. 

Specific Responsibilities

 

The MIS Analyst (Level 1) is responsible for the following as well as other related duties as assigned to support the business and systems requirements of the Registrar’s Office:

• Ability to understand business operations within the RO and across the University
• Training, guiding and developing Registrar Office staff to use SIS capabilities optimally
• Conducting one-to-one, group and department training sessions 
• In collaboration with IT, leading SIS project improvements, preparing status reports for the, RO and IT on progress, limitations and opportunities
• Gathering, prioritizing and scheduling customer requirements and ensuring the SIS can deliver quality student experience
• Ensuring cohesive working relationships, and active and effective communication with all other departments 
• Generating recommendations, impact analysis and information for senior executive on operational processes, procedures and projects related to the SIS
• Conducting interviews with RO staff, other departments and students via workshops, surveys, etc. to gather user requirements
• Working closely with IT department, attending IT meetings and collaborating with IT to support system upgrades, training, etc.

Position Requirements

To be successful in the MIS Analyst (Level 1) position, the incumbent must be committed to developing, maintaining, and demonstrating the following:

Competencies:

• Ability to handle confidential and sensitive information in a professional manner
• Intermediate Microsoft Excel skills
• Knowledge of Power BI and Tableau software (assets) 
• Ability to work independently with minimum supervision
• Good judgment and ability to prioritize tasks/assignments 
• Ability to work under pressure and maintain a calm focus during high-volume periods
• Strong analytical, critical & conceptual thinking skills
• An understanding of the student information systems 
• Effective communication skills with all stakeholders

Education and Experience:

• College diploma or university degree in computing studies or a related field
• Two years recent experience in supporting an SIS software, or equivalent combination of education, training and experience
• Experience with SIS in Post Secondary setting
• Experience with business intelligence, analytics and reporting tools
• Understanding of Agile Methodologies and data privacy principles
• Understanding of database operations 

Salary: $40,000 - $45,000

Posted on August 18, 2020.

Last updated on Sept. 3, 2020.

Primary Purpose

The Enrolment Services Senior Officer is the lead for the Enrolment Services Team in the Registrar’s Office. The Enrolment Services Senior reports to the Enrolment Services and Records Supervisor, working together in the training, development and support of front-line services as well as the whole enrolment team. The SESO acts as a primary liaison for students with internal and external departments and agencies, including other post-secondary institutions, provincial and federal agencies as necessary. The SESO works with the Supervisor to assign staffing responsibilities, schedules and service priorities to ensure the best support to students at all times.

Specific Responsibilities

• Assist the Enrolment Services & Records Supervisor with the training and development of the Enrolment Services Team
• Assess service standards and provide recommendations on how to improve services; implement agreed upon changes
• Represent the Enrolment Services Team’s concerns in meetings and discussions to ensure continuous improvements
• Model for the Enrolment Services Team the preferred standard of conduct in all student service matters 
• Investigate and communicate with applicants to resolve complex issues, working closely with other areas (e.g. Admissions, Records & Registration, Scheduling, Transfer Credits, etc.) to recommend and resolve sensitive issues relating to admissibility and University policies and regulations 
• Use investigation and professional judgment along with discretionary authority to resolve problems, and address concerns and issues (e.g. approval of late withdrawals in accordance with University policies and procedures) 
• Diffuse upset, angry or hostile students, and provide guidance and information, and refer appropriately 
• Respond to complaints and issues by investigating and evaluating concerns/questions and advise students on applicable existing policies, determining and implementing the appropriate action 
• Identify students at risk or in crisis and proactively connect students with the appropriate resources and supports 
• Anticipate needs and proactively respond to student requests, providing subject matter expertise, professional advice and recommendations 
• Interpret and communicate policy, procedures and programs as they pertain to students, both current and prospective, domestic and international 
• Analyze non-standard, non-routine and unique questions/situations from students and respond based on an accurate interpretation of university and government policies and procedures as they relate to personal circumstances of the student 
• Explain complex administrative procedures and present options to students in consideration of their unique situations 
• Provide comprehensive and professional advice to current and prospective students, applicants, alumni, general public, faculties and staff through in-person, phone and by email and/or electronic communication tools on admissions, registration, tuition and student fee assessments, student records and transcripts, transfer credit, and student awards/scholarships 
• Respond to multi-faceted inquiries from basic to complex, with detail and accuracy, and in a professional manner 
• Coach students towards independence and self-direction and maintain up-to-date knowledge of best practices
• Advise students on appeal processes and review appeal submissions to ensure student has submitted complete applications along with required support documents
• Provide information on applying for graduation and convocation ceremony details 
• Establish an atmosphere of effective, efficient, friendly, and reliable service with a focus of enhancing customer service by using problem solving skills 

Position Requirements

 

Competencies: 

• Use knowledge of systems, policies, procedures and exercise professional judgment to solve unusual or complex problems 
• Confirm and produce a range of student documents required by students and external organizations and agencies (e.g. verification of enrolment letters, official transcripts, grants, scholarships, and bursaries, etc.) 
• Evaluate records management policies and practices and make recommendations for changes including evaluating exceptional requests for records 
• Develop and implement protocols to capture and manage information about sensitive advisory interactions with students using best practices and sound knowledge of applicable privacy policy and legislation 
• Make recommendations to enhance overall enrolment and registration practices 
• Ensure student data confidentiality and privacy according to Registrar, University and FIPPA regulations 
• Update, safeguard and maintain student records in accordance with applicable legislation and policy 
• Accept applications, advise on payments and supporting documentation for admission, readmission, parchment reprints, awards and scholarships, etc. 
• Update and contribute to the writing of training manuals 
• Assist Associate Registrar, Enrolment Services & Records Supervisor, and Enrolment Services & Records staff with developing statistical and qualitative reports 
• Perform other duties as assigned 
• Lead and actively participate and contribute to projects, when applicable 
• Continuously contribute to the service values to ensure relevant, up-to-date information
• Serve as a liaison in presenting student admission, records or registration problems to faculties and departments 
• Participate in, and facilitate ongoing training for Enrolment Services staff, to ensure a deep knowledge based in a wide variety of University service areas. 

Education and Experience:

• Bachelor’s degree in a relevant field from a recognized post-secondary institution along with 3 years related work experience, or an equivalent combination of education and experience
• Previous direct experience in service-centered environment, preferably in a post-secondary institution
• Proven ability to provide exceptional front-line service in a fast-paced environment 
• Experience with interpreting, applying and advising on policies and procedures
• Sound and current knowledge on best practices in enrolment and Registrar’s Office services or comparable work experience
• Ability to provide effective and appropriate guidance and counsel
• Proficient with Microsoft office 
• Comfortable with evolving technology and processes
• Strong team player and adaptable to changing information
• Experience using a Student Information System or other enterprise database solutions/customer relationship management systems
• A skilled listener, with the ability to identify, respond and handle confidential and/or sensitive issues and/or material with empathy, diplomacy and discretion

Salary: $45,000 - $50,000

Posted on August 18, 2020.

Last updated on Sept. 3, 2020.