University Canada West strives to be a premium provider of higher education with a renewed focus on student experience.  Browse our directory for a quick guide on who to contact in the University.

Campus Hours – temporarily suspended due to COVID-19

Monday – Friday: 8 am – 5 pm (Campus); 9 am to 5 pm (Recruitment and Academic Office); 9 am – 4 pm (Registrar’s Office)
Closed weekends and holidays

DEPARTMENT SERVICE CONTACT
General Inquiries
  • For general queries not relating to the categories below
  • Contacting Business Developers
Phone: 1-877-431-6887

Email: [email protected]

Academic Department
  • For current students and faculty
  • Academic program delivery
  • Class schedules
  • Degree pathways
  • Directed studies
  • Mentors / Supervisors
  • Academic appeals
  • Academic standards
  • Writing coaches and numeracy support
Phone: 1-877-431-6887
Student Affairs
  • For current and new students
  • New Student Orientation
  • Guidance counselling and academic advising
  • Course drop/add and withdrawals
Phone: 1-877-431-6887

MyUCW Student Portal department message:
Student Services

Registrar’s Office
  • For new, current and former students
  • Student records and transcripts
  • Letters of permission / confirmation, official documentation
  • Transfer credit and PLAR requests
  • Graduation
Phone: 1-877-431-6887

Email: [email protected]

MyUCW Student Portal department message:
Registrar’s Office

Finance
  • For new and current students
  • Tuition & fees payment / refunds / reimbursements
  • Student loans
  • Financial planning and payment options
Phone: 1-877-431-6887

MyUCW Student Portal department message:
Finance

Library
  • For current students
  • Information and reference assistance for online and Vancouver students
  • Writing and research skills
Phone: 1-877-431-6887

MyUCW Student Portal department message:
UCW Librarian

Career Development Centre and Alumni Services
  • Résumes and cover letters
  • Interview skills and career coaching
  • Work/volunteer opportunities
  • Job search
  • Employer relations
  • Networking
  • Alumni relations
Phone: 1-877-431-6887

MyUCW Student Portal department message:
Career Development Centre

Recruitment
  • For prospective students
  • Application & Enrollment
  • Program start dates
Phone: 1-877-431-6887

Email: [email protected]

International Student Advising
  • Canadian immigration documents and regulations (e.g study permit, visas, work eligibility)
  • Medical insurance and the Canadian health care system
  • Intercultural transition support and referrals
  • Travel restrictions and requirements to enter Canada
Phone: 1-877-431-6887

MyUCW Student Portal department message:
International Student Advising