Quality of Services
University Canada West maintains a comprehensive database of student success measures. In fulfilment of the ACBSP’s requirement to publish information on student achievement, please find below a selection of these measures of success:
New Starts by Term
Graduates by Term
Retention after First Term
Term |
MBA |
BCom |
| Winter 2019 | 55% | 48% |
| Spring 2019 | 69% | 75% |
| Summer 2019 | 76% | 18% |
| Fall 2019 | 72% | 90% |
| Winter 2020 | 75% | 79% |
| Spring 2020 | 78% | 70% |
| Target | 80% | 85% |
UCW is monitoring closely the students' satisfaction with availability of services and the overall quality of services, through a biannual Student Satisfaction Survey. The results below indicate the students' responses to these 2 questions of interest during the Fall 2020 survey. Targets are set at the departmental level.
Satisfaction with Availability of Services
Comparison of Spring 2020 & Fall 2020 terms
Average in Spring 2020 was 85.5%; average in Fall 2020 was 89.8%.
Satisfaction with Quality of Services
Comparison of Spring 2020 & Fall 2020 terms
Average in Spring 2020 was 87.1%; average in Fall 2020 was 92.1%.