Quality of Services

Memberships & Designations

University Canada West maintains a comprehensive database of student success measures. In fulfilment of the ACBSP’s requirement to publish information on student achievement, please find below a selection of these measures of success:

New Starts by Term

New Starts by Term

 

Graduates by Term

Graduates by Term

 

Retention after First Term

Term
MBA
BCom
Winter 2019 55% 48%
Spring 2019 69% 75%
Summer 2019 76% 18%
Fall 2019 72% 90%
Winter 2020 75% 79%
Target 80% 85%

 

UCW is monitoring closely the students' satisfaction with availability of services and the overall quality of services, through a biannual Student Satisfaction Survey. The results below indicate the students' responses to these 2 questions of interest during the April 2020 survey (run between May 28 and June 15, 2020, using an updated instrument which limits comparisons with previous terms). Targets are set at the departmental level.

 

Satisfaction of Availability of Services - Spring 2020

Satisfaction of Availability of Services Graph Spring 2020

 

Satisfaction of Quality of Services - Spring 2020

Satisfaction of Overall Quality of Services Graph Spring 2020