Quality of Services

Memberships & Designations

University Canada West maintains a comprehensive database of student success measures. In fulfilment of the ACBSP’s requirement to publish information on student achievement, please find below a selection of these measures of success:

New Starts by Term

New Starts by Term

 

Graduates by Term

Graduates by Term

 

Retention after First Term

Term
MBA
BCom
Winter 2019 55% 48%
Spring 2019 69% 75%
Summer 2019 76% 18%
Fall 2019 72% 90%
Winter 2020 75% 79%
Spring 2020 78% 70%
Target 80% 85%

 

UCW is monitoring closely the students' satisfaction with availability of services and the overall quality of services, through a biannual Student Satisfaction Survey. The results below indicate the students' responses to these 2 questions of interest during the Fall 2020 survey. Targets are set at the departmental level.

 

Satisfaction with Availability of Services

Comparison of Spring 2020 & Fall 2020 terms

Comparison chart of the Satisfaction of Availability of Services, Spring Fall 2020 comparison

Average in Spring 2020 was 85.5%; average in Fall 2020 was 89.8%.

Satisfaction with Quality of Services

Comparison of Spring 2020 & Fall 2020 terms

Comparison chart of the Satisfaction of Quality of Services, Spring Fall 2020 comparison

Average in Spring 2020 was 87.1%; average in Fall 2020 was 92.1%.